Alphabet Trains Reviews | Read Customer Reviews of alphabet-trains.com

Alphabet Trains Reviews | Read Customer Reviews of alphabet-trains.com

Alphabet Trains reviews

173 approved reviews, newest moderated first

Rocco P.
Feb 14, 2022
My experience
Easy to order and shipped quickly. One thing that you should consider is providing a timeframe for personalized items.
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Donna W.
Dec 12, 2021
Sent to our grandaughter for Xmas to…
Sent to our grandaughter for Xmas to learn her name spelling accompanied by a train.
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Lindsay
Dec 7, 2021
Great toy, efficient and caring service
The train arrived across the border quickly, in perfect condition. Two letters of the same colour have to be positioned closer together than I liked. Other than that it's perfect and still looks great. The shipping charge cross border was reasonable at $9.99. I had formerly purchased (in Canada) a train from this company for each of my 7 grandkids as they were born The trains are no longer sold where I live. So I was willing to pay the adjusted rate in Canadian funds. Just a heads up to Canadians: UPS will waive customs fees if you contact this wonderful train company. But be sure to do that.
Response from Alphabet TrainsDec 7, 2021
Thank you for your honest review. We are glad that you liked the train however, we wish that you had contacted us before paying the customs and duty on the item. There are no customs and duty due on most of our items because of their price and the fact that they are all made in the US. Whenever we ship our products using regular mail, our customers do not pay any customs or excise fees. It is only when we ship our products via UPS that for some reason UPS asks for taxes and fees! Once you explain the situation to them, they should waive and reverse the fees. Unfortunately regular mail is slower than UPS for cross-border shipping and that is why, from time to time, we use them rather than regular mail. Warm regards, your friends at Alphabet Trains & Toys
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Daniel
Nov 26, 2021
Alphabet train arrived when expected…
Alphabet train arrived when expected and is very cute! Was meant for my new great grandson, but his two year old big sister loved it, too. It is easy for little hands to manipulate! It will be a nice keepsake.
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Alan M.
Nov 21, 2021
Fast efficient and great workmanship.
Fast efficient and great workmanship.
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Pamela S.
Nov 4, 2021
I was very pleased with the first train…
I was very pleased with the first train I ordered so I ordered another, this time in the pastel colors. They're just as nicely done as the primary colors were.
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Rose K.
Nov 2, 2021
Love the name train
Love the name train. Excellent quality and happy with the tracks they can go on. Super idea for a gift.
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Winnie
Oct 28, 2021
Good Toys
The train cars are well made. Good services. Wish they have more selections.
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