Alphabet Trains Reviews | Read Customer Reviews of alphabet-trains.com

Alphabet Trains Reviews | Read Customer Reviews of alphabet-trains.com

Alphabet Trains reviews

173 approved reviews, newest moderated first

Richard J.
Jul 10, 2023
Quality, Quick Easy!
Quick shipping, and easy to assemble product of high quality.
Report
Joseph
Jul 4, 2023
Alphabet train
Very nice quality
Report
Julia
Jun 20, 2023
I love the alphabet trains <3
I love the alphabet trains <3 I still have the ones I got when I was little and I'm so happy my nephew now has a set of his own!
Report
FRANK
Jun 1, 2023
Shelf
Price, good quality
Report
WM
May 24, 2023
I had to return the trains for a…
I had to return the trains for a refund. All of them expect one either had the paint chipped, or one of them had green paint on the yellow car, the engine had a ding in the front of it where you could see the exposed wood, etc. Not at all the quality that I expected. The transference of paint wouldn't be caused by this, but the dings might-and that is they weren't rapped tightly or individually with bubble wrap. One piece of it was wrapped around all of them. In shipping it had dislodged and they just banged together. Needs a lot of work on at least the shipping and quality control as well. Shouldn't have green paint on a yellow car.
Response from Alphabet TrainsMay 25, 2023
Thank you for your honest review. We are extremely sorry to hear about your negative experience. We try to do our best while packing the toys so that the no damage befalls them in transit. However, some couriers do not take utmost care while handling package and sometime packaging becomes loose and merchandise is damaged during transit. Unfortunately, this is a normal fact of life however, we completely guarantee our customer shopping experience. That is why upon hearing about the problem from you we offered either a replacement or a full refund upon the return of the product. We then supplied you with FREE return label and refunded your money in full once we received the package back from you. We hope that you had no problem in returning the item and the process was as smooth as possible. Thanks again for your review. We will try to do better in the future if it is within our power to do so.
Report
michael W.
May 12, 2023
Product was just as expected and was…
Product was just as expected and was delivered asap.
Report
Alfred M.
May 9, 2023
REAL NICE WORK ITS SAFE VEREY GOOD…
REAL NICE WORK ITS SAFE VEREY GOOD LOOKING.
Report
Sheila L.
Apr 19, 2023
Gifts were received promptly.
Gifts were received promptly.
Report