Alpha WatchReviews of alpha-watch.com

Everyone should be checking the ABOUT section on the watch itself, it'll tell you info. I bought my husband an Alpha Gear Delta Pro Smart Watch and nowhere on the watch did it indicate the company, model, etc. I contacted the company letting them know, I think i wasn't sent what I purchased. It's basically a fraud! It's cheaply made. It's a Fake!

Alpha Watch fooled me with their flashy looks, but the truth showed fast. The product felt premium, until it started falling apart within weeks. Clearly a cheap knockoff disguised as luxury. Save your money and your trust, this brand isn’t worth either.NAME ON MY DP SAVED ME

I bought the Alpha Raptor Pro and right out of the box it DID NOT record any and ALL vitals. It kept telling me I'm not wearing the watch correctly. I wore it snug, I wore it tight, and I wore it extremely tight, and it always say not wearing watch correctly and NEVER record any vitals. did not even attempt to work as advertised I charged the watch. I reset the watch. uninstalled and reinstalled all software and apps. Still not working right out of the box. NOTHING but my steps. It keeps dropping my calls and disconnecting from the Bluetooth. forcing me to reconnect over and over. I am done with this garbage! DO NOT buy this watch. Still waiting for customer service to response and approve my refund. You should NEVER have this many issue-problem with any product. Their add are so awesome you feel like you're getting something so special and tuff. But you're not. You're getting P.O.S. faulty product and scammed out of your hard earned money

I bought a Juliet watch almost a year ago. First one I received was defective, wouldn’t charge. Contacted company, they sent me return box, instructions gave two options, wait for return and new watch or purchase a new watch and be reimbursed for purchase. Stupid me, they got me, I didn’t want to wait so purchased and was never reimbursed. I’ve had my new watch for about 9 months, it’s very glitchy. I have to restart it frequently. I have to restart my phone about three times a week to get app to work right. The other day it just deleted two days of activity. I would not recommend this company or this product.

Alpha Watch fooled me with their flashy looks, but the truth showed fast. The product felt premium, until it started falling apart within weeks. Clearly a cheap knockoff disguised as luxury. Save your money and your trust, this brand isn’t worth either.NAME ON MY DP SAVED ME

Can’t go lower than 1 star. Bought the watch and a couple of software complications did not work. Tried to contact customer service and no one answered. Wrote email requesting return and no response. Finally put in a dispute with CitiBank and they contacted AlphaGear. Took them over a month to respond to my bank. Bank initially sided with merchant but after sending the bank a copy of the original email requesting return, within the 30 day return policy, and showing the 30 day guarantee logo on the site, we won the case. Keep all of your paperwork and communication. To this day AlphaGear has not responded to me asking for an address for return. Not a word. They are non-existent as others have claimed. Today I sent another email stating that I wanted to return the watch and gift knife after winning the case and so far no response. DO NOT BUY FROM THIS COMPANY. YOU HAVE BEEN WARNED.

THIS COMPANY IS A FRAUDULENT COMPANY!!! I ORDERED A WATCH WITH A FREE KNIFE AND PAID FOR 2-4 DAY SHIPPING AND HAVE NOT RECEIVED MY ORDER!!! IT HAS BEEN 2 WEEKS AND I HAVE EMAILED THEM OVER AND OVER AGAIN WITH ONLY AN AUTOMATED MESSAGE THAT MY SHIPMENT WAS SENT!!!!! THIS IS A SCAMMING COMPANY AND I WARNING YOU DO NOT ORDER FROM THEM!!!!

DO NOT BUY FROM THESE PEOPLE FOR ANY REASON!! Their customer service is non-existent!! They will not honor their return policy!! DO NOT BUY FROM THEM!!