Alpha Watch is listed under Jewelry & Watches.
Alpha Watch (alpha-watch.com) has 206 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing206 approved reviews, newest moderated first
David H.
This company claims to make rugged, reliable watches....they are neither. I purchased 2 Raptor Pro watches and both stopped working within days of activating them. Despite me sending 2 videos to satisfy their "support" team....I still can not get a refund. RUN...don't walk away from this company....horrible product and even worse customer service.
Matt M.
Garbage product, doesn’t work and company doesn’t support the product
Paul L.
First, I bought the Raptor Pro about a month ago and on the second day wearing it the band broke in half from just cheap rubber I am guessing. Then it took a week to hear anything from their support team which you can only email. At which time they had me send a pic of the broken band and said they were sending me two replacements for my trouble. Only 1 came, and yesterday I wore it into the pool for the 1st time ( only about 5 foot deep) and it completely stopped working. Note won’t even turn on. Absolute garbage. Do not waste your time, money, or patience. Their warranty is non existent, and they just don’t answer support emails until they feel like it. Waste of money.
Michael R.
Purchased 2 watches from them . Both cheap / defective. Their customer support nonexistent. 30 day warranty.. should have known ..
orangepeel
The alphagear watch works the charge cords are the weak leak. The magnet in the charge cable fall apart. We ordered new alphagear cables for replacements and they didn't charge the watch at all straight from the package I've tried several times to email support at alphagear to only get generic emails in return. We got lucky and the watch works just can't charge it. Owned the watch for 6 months before the 1st cord went bad. The 2nd cord made it for another 6 months now we have to try and fix the original cords. Beware the this Company
sam M.
The raptor pro seems to be a pretty good watch seems to do the things you really needed to do only had it a few days still getting to learn it but all in all decent product. The one problem is the lack of faces. They’re very few faces available for they’re not any good And yeah, can’t add more.
MD W.
Bought a Juliet smartwatch for my wife in March of 2025. She complained about the step tracking within the first few days. Right about the two month mark, the watch completely died and would not charge or turn on. The APP the watch uses is obviously a low end Chinese application shared amount several cheap smart watches. I contacted customer support twice and only received a response the second time. They advised that since the watch was outside of the 30 day warranty, I could pay half price for a new one. Refused to give this company any more money. I should have known that any company that only guarantees their product for 30 days is not a reputable company. Lesson learned.
CB
These watches are absolutely not as advertised. They're cheap made junk from China and you can find the literal exact same watches on Temu for a quarter of the price. None of the features work as indicated on the website. The only thing that works accurately is the time. Does not have the ability to depict when you receive iMessages and the vital measuring apps are all completely inaccurate. I would ask for a refund, but know that would never happen. Additionally, they offer to extend your warranty from 30 to 60 days, but only if you leave them a positive review on both Trust Pilot and Google Reviews which is a HUGE red flag. STAY AWAY!
