ALPAKAReviews of alpakagear.com

Here in the south of Spain they use CTT, and they always do something strange with deliveries: they either leave packages at the door or mark attempted delivery when they clearly haven’t made one. Today they’ve really outdone themselves: they delivered to me a Shein sweater that wasn’t even mine instead my Alpaka order. My label had been placed over the original one belonging to the person who was actually expecting that sweater. I’m still waiting for customer support to offer a solution, because I don’t want just a refund; I want to receive the products I paid for. Honestly, I feel like I’ve been robbed. Edit with response: "We’ve already emailed you" You only emailed me asking for more details, but never shared with me a solution. "and will be reshipping your Alpaka order to ensure you receive the products you purchased." Great news, you could have shared this over my non answered email thread. Waiting for the new tracking details. Last edit: After all they re-delivered my order and finally got it. Thanks, updating from 1 to 4 stars

Like their bags, good quality

Commande de Bravo xpac et zip cluch xpac également. Oui livraison lente mais au vu de la où elle arrive c'est normal. Une super qualité de matériaux. Pas de défauts. Juste faire un peu attention aux dimensions qui semble plus grande en photo que dans la réalité. Par contre la capacité est géniale pour une utilisation au quotidien. Une marque je recommande +++.

sacoche (go sling) de belle qualité et pratique. Livraison pas excessivement lente en France. J'ai également commande des petits carnets mais la qualité du papier est mauvaise, très fin et transparent et la couverture est fragile, je ne recommande pas surtout pour leur prix.

Decent product that arrived on time I ordered from California and received my order in about a week. Got the Metro Sling V2. Zippers are a bit stiff and hard to use and the material isn't the most flexible but for 60 bucks it's acceptable quality in my opinion. Most negative reviews seem to come from shipping taxes and poor return policy which I cannot speak to since I ordered in the US so that it something to look out for if you are ordering from somewhere else. All in all was a decent quick experience for me however your mileage may vary.

Relativ schnelle Lieferung (2 Wochen ) Produkt Qualität überraschend gut

I have ordered like 7 things at least from ALPAKA and I do like their products. There are things I’d change to some of them but overall they are definitely good quality. One thing that bugs me about the company is how long it takes to arrive. You can order something and it won’t ship for a least a week. Which can be frustrating. For the price you’d think they could grow a bag in a box and ship it fairly quick.. I could be totally wrong but almost all companies I’ve bought through is able to get the product in my hands within a week. But overall I still like the products. Wish they had more hook and loop parts in some of them, also I wish they did more patches and sold patches. Or stickers. Things like that are basically free advertising for them. If you see a sweet backpack with an ALPAKA logo, you know where to look.

I've ordered from them twice. The product quality is satisfactory. My second order got lost and they shipped a replacement which eventually arrived and gave me a coupon for my trouble.