Almond Muse is committed to creating well designed pieces that combine simplicity and elegance.Our focus is on timeless styles with quality craftsmanship, offeringversatile dresses made to be worn effortlessly for any occasion.
Almond Muse (almondmuse.com) has 643 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Also known as
almondmuse.com
Website
almondmuse.com
Category
Clothing & Underwear
Location
Fort Pierce, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Mi piace tanto perché sono molto disponili e ti rispondono in poco tempo, assistendoti con piacere
Response from Almond MuseJun 11, 2026
Dear Sali,
Grazie di cuore per la tua recensione.
Ci fa davvero piacere sapere che ti sei sentita supportata dal nostro team e che hai apprezzato la rapidità delle nostre risposte. Crediamo che un buon servizio clienti significhi essere presenti quando i nostri clienti hanno bisogno di aiuto, e siamo felici che questa sia stata la tua esperienza.
Le tue parole sono una bellissima motivazione per tutto il team e ti ringraziamo sinceramente per averle condivise.
With care,
Almond Muse Customer Support
RL
Roxanne L.
Disappointing Sizing Experience
Disappointing Sizing Experience
I am extremely disappointed with my experience purchasing from Almong Muse.
When I first ordered from your company, I assumed your sizing would be reasonably comparable to the sizing used by major retailers where I regularly shop, such as Zara, Aritzia, Gap, Old Navy, and Banana Republic. I normally wear a size Small, so that is what I ordered initially.
When the Small did not fit, I exchanged it for a Medium. When the Medium still did not fit, I paid additional shipping and handling costs to exchange it again for a Large because I genuinely loved the dresses and wanted them to work for me.
After spending over $100 in shipping and exchange fees, I was shocked to discover that even the Large did not fit properly. This raises a serious question: who exactly are your sizes designed for?
The difference between your XS, Small, Medium, and Large appears minimal, making the sizing extremely misleading. I continued ordering larger sizes based on your size labels, only to find that after moving up three to four sizes, the dresses still did not fit as expected.
For context, I am 5’5” and approximately 140 pounds, and my size has remained relatively consistent for the past 20 years. This is not a matter of unrealistic expectations or significant weight fluctuations. Rather, it appears that your sizing runs dramatically smaller than industry standards without being clearly communicated to customers.
I love the style and quality of your dresses, but the sizing experience has been frustrating, expensive, and disappointing. I hope your company will consider providing more accurate sizing information and measurements so that future customers can make informed purchasing decisions and avoid the costly trial-and-error process I experienced.
Response from Almond MuseJun 11, 2026
Dear Roxanne,
Thank you for taking the time to share such detailed feedback about your experience.
We're truly sorry to hear how frustrating this process has been for you. What stands out most is the amount of effort you put into trying to make the dresses work because you genuinely loved the designs. After multiple exchanges, additional shipping costs, and moving through several sizes, it's completely understandable that you would feel disappointed and discouraged.
We especially appreciate the context you've provided regarding your usual sizing and shopping experience with other retailers. Feedback like this is incredibly valuable because it highlights how sizing expectations can differ and how important clear, accurate measurements are when shopping online.
While we're delighted to hear that you loved the style and quality of the dresses, we're sorry that the sizing experience overshadowed what should have been an exciting purchase. No customer should feel like they're navigating a costly trial-and-error process to find the right fit.
Your comments regarding size consistency, garment measurements, and sizing transparency will be shared with our team, as we are always looking for ways to improve the shopping experience and help customers make more informed decisions before placing an order.
Thank you again for your thoughtful and constructive feedback. We genuinely appreciate you sharing your experience with us.
With care,
Almond Muse Customer Support
AU
Aynur Ç.
I love the brand’s designs and deeply…
I love the brand’s designs and deeply resonate with its energy. I genuinely believe that its pieces have the power to transform the person wearing them, making them feel more confident and empowered.
Response from Almond MuseJun 9, 2026
Dear Aynur,
Thank you for such a heartfelt review.
Reading your words means so much to us because what you've described is exactly what inspires everything we create. Beyond beautiful designs, our hope is that every piece helps women feel confident, empowered, and more connected to the best version of themselves.
It's incredibly special to hear that you not only love the designs but also connect with the spirit and energy of the brand. Knowing that Almond Muse resonates with you on that level is the greatest compliment we could receive.
Thank you for your support and for being part of our community. We're so grateful to have you with us on this journey.
With care,
Almond Muse Customer Support
BE
Beata
Worst experience ever
Worst experience ever! According to their website the delivery time for Europe is 5-7 businesses days. That’s why I decide to order from this company because I wanted to wear the dress at the wedding that was two weeks from the order. It took more than a MONTH for them to deliver the dress! And the quality of the dress? I have never seen such a bad quality! The top of the dress was even almost different color from the bottom of the dress, shitty materials. At the same time they declare that they will give you money back when you return purchased items but actually? They will do so only when you buy items that were bought for full price. Have a look at their website. There is no dress for full price. All of them are ,,on sale,, or with discount so actually that are lying. There is not such an option as money refund for returned items. If you don’t want to have same problems don’t buy from them!
Response from Almond MuseJun 8, 2026
Dear Beata,
Thank you for taking the time to share your experience.
We're truly sorry to hear how disappointing this purchase was for you, especially as you specifically chose Almond Muse because of the advertised delivery timeframe for an important wedding. Waiting more than a month for a dress you intended to wear within two weeks would be incredibly frustrating, and we completely understand why this left such a negative impression.
We're also sorry to hear that the dress did not meet your expectations upon arrival. Concerns about the quality, materials, and color consistency are taken seriously, as we want every customer to feel excited and confident when receiving their order.
We understand your frustration regarding the return and refund process as well. It's clear from your review that the outcome did not align with what you expected when making your purchase, and we appreciate you sharing these concerns.
We would welcome the opportunity to review your case in more detail. Please contact our customer service team at [email protected] with your order number and mention your Trustpilot review so we can locate your case and investigate your concerns thoroughly.
Thank you again for your honest feedback.
With care,
Almond Muse Customer Support
TB
Tamsyn B.
Excellent customer experience
I purchased three dresses however due to some changes I needed to return them. The customer service team was very helpful, and supportive and I really appreciated all their help and follow up to resolve the situation.
Response from Almond MuseJun 8, 2026
Dear Tamsyn,
Thank you so much for taking the time to share your experience.
While we're sorry that your plans changed and you weren't able to keep the dresses, we're delighted to hear that our customer service team was able to support you throughout the return process. We know that unexpected changes can be stressful, so it's wonderful to know that the help, follow-up, and care you received made the situation easier to navigate.
Your kind words mean a lot to our team, and we're grateful for the opportunity to assist you.
Thank you again for your trust and support. We hope to welcome you back to Almond Muse in the future.
With care,
Almond Muse Customer Support
PS
Patrisse S.
i ordered again just now and it just…
i ordered again just now and it just went thru seemelessly! love the dresses by the way ☺️☺️ will recommend to my fam! 😉
Response from Almond MuseJun 8, 2026
Dear Patrisse,
Thank you so much for your lovely review!
It truly means a lot to hear that you chose to order from us again and that everything went through seamlessly. There's no better compliment than a returning customer, and we're so happy to know you've been enjoying our dresses.
We're especially touched that you'd recommend Almond Muse to your family. That kind of trust means the world to us and is something we never take for granted.
We hope you love your new pieces just as much as your previous ones, and we can't wait for you to receive your latest order. ☺️✨
With care,
Almond Muse Customer Support
MF
Merlene F.
Good expérience I récrive my ordre in…
Good expérience I récrive my ordre in good way and very cute packaging . I loved the little card with selfconfidence words 😍
Response from Almond MuseJun 7, 2026
Dear Merlene,
Thank you so much for your lovely review.
We're delighted to hear that your order arrived safely and that you enjoyed the packaging. We put a lot of thought into every detail, so knowing that the presentation made your experience even more special means a lot to us.
It makes us especially happy to hear that the little card resonated with you. Those words of confidence are included with the hope of bringing a small smile and a reminder of how beautiful and capable you are.
Thank you for sharing your experience with us. We hope you love wearing your new piece as much as we loved preparing it for you. 😍
With care,
Almond Muse Customer Support
MN
Morgan N.
Do NOT order from this company
Do NOT order from this company. I ordered 2 months ago and actually returned al 3 dresses and I'm still fighting with them now to get my money back. The quality was very poor and zippers hardly worked (so I could not fully wear them) and the customer service is poor. They also say that you can get a refund only if the items are not on a sale promotion. Well guess what...their whole website is on sale 24/7 so it's a lose lose scenario.
Response from Almond MuseJun 6, 2026
Dear Morgan,
Thank you for taking the time to share your experience.
We're very sorry to hear how frustrating this situation has been for you. After returning all three dresses and spending the last two months trying to resolve the matter, we completely understand why you feel disappointed and exhausted by the process.
We're especially concerned to hear about the issues you experienced with the zippers and overall quality. When a product cannot be worn as intended, it understandably impacts the entire experience and falls short of what you expected.
We also understand your frustration regarding the return outcome and refund eligibility. It's clear that the combination of product concerns, ongoing communication challenges, and the length of time taken to resolve the matter has left you feeling let down, and we're sorry for that.
We would appreciate the opportunity to review your case again. Please contact our customer service team at [email protected] with your order number and mention your Trustpilot review so we can locate your case and investigate the status of your return and refund request.
Thank you for sharing your honest feedback. We value the opportunity to look into this further and better understand your experience.
With care,
Almond Muse Customer Support
