Almond MuseReviews of almondmuse.com

Brand got back to us very quickly with clear, easy instructions on next steps for potential partnerships!

Having just received my order, I can honestly say that this will be my first and last from them. The fabric feels cheap for the price paid, and the tulle in the front is shorter than the actual dress, making it invisible. Overall, the size and fit is larger than I expected. For a dress that has reinforcements in the torso area, it's flimsy and pulls, giving an overall unflattering aspect. Considering I imagine the overall model is a drop-shipping one, I won't even bother to return it, but there will be additional money and time spent in taking it to a tailor to set it right. Don't bother, girls. It's another China assembled dress, with the quality just a bit better than a Shein one, but same polyester...

they are scammers! they will not send your money back, and they lie to you that they would! their clothes are really poor quality, beware and do not order from them! Hi there I would like to submit an official complaint against the company named Almond Muse based in Florida which runs under TITAN GROWTH SOLUTIONS LLC address 686 17th st ap 22 Vero Beach Florida US 32960 under agent JONATHAN SCOMO which has the above address. The issue is I have ordered from their online shop and they did not reimburse me the money back, because their reasoning was I ordered discounted items therefore I only get store credit. I told them I do not like their clothes, they are scammers because they portray good quality clothes but instead you receive really bad materials which do not look good and are poorly sewed. So they insisted I can only get store credit because the clothes I bought were discounted. I then asked them if I purchase non discounted items with the store credit and send it back, will I get my money back into my bank account, and they confirmed it, they have put that down in writing via email. Then I ordered with the store credit non discounted items and when I sent them back they only gave me store credit. And now they refuse to give me my money back. This is outrageous, every online business has the obligation to reimburse the full amount back if the customer is unhappy with the purchase. Especially if they have put it in writing that they will. Please review them because they are surely running a scam business and it is causing lots of issues online with other customers. Please check Trustpilot and you will see numerous mentions about them being scammers and they need to be avoided. I would truly appreciate it if you could please try and get into this case and try to fix it. I am sure I’m probably not the only one complaining about Almond Muse brand under the aforementioned company. Many thanks

Perfect! Nice brand

I ordered a dress from this store without reading the reviews first, and honestly, that was my mistake. This whole experience became a lesson to always check reviews before buying anything online. The website advertises a 30-day return policy, but the most important details are hidden. Instead of a refund, I was only offered store credit, and I still had to pay for return shipping myself. In the end, I lost money on shipping and felt forced to order another dress that I didn’t really want. To make things worse, the store credit didn’t even work when I tried to use it. It took weeks of emails back and forth before the issue was finally resolved. Communication was slow, confusing, and I constantly had to repeat the same information over and over again. It honestly felt like they were just dragging the process out. The second dress arrived with a manufacturing defect. One of the drawstrings is sewn into the dress and cannot be adjusted properly because the stitching is uneven. At this point, I simply don’t have the energy to go through another long conversation with customer service. This has been the worst online shopping experience I’ve ever had. I will never order from this store again and I have already advised friends and family to avoid it.

I had an okay experience overall, but there were some issues with the dress I received. When I tried it on, the strap broke, and there was also damage to the tulle. It was disappointing, especially since I was excited to wear it. Aside from those problems, everything else about the experience was fine. I emailed the email on the refund page but nothing yet . And I don’t know if I even want a replacement .

Company is a scam. I didn't get my package and they were absolutely no help. They will do anything just to not give you your money back. Please avoid this company.

Extremely disappointing experience with Almond Muse. I ordered three dresses and not only was the delivery significantly delayed compared to what was advertised, but when the dresses finally arrived, all three were much larger than expected. When I tried to return them, I discovered that Almond Muse does not offer refunds on sale items. Instead, they only provide store credit, which means you’re forced to spend more money with them even if you’re unhappy with your purchase. This policy feels incredibly misleading and unfair. Customers should be clearly warned before purchasing that they may never get their money back if the items don’t fit. Not everyone wants store credit, sometimes we simply want a refund for products that don’t work for us. Between the sizing issues and the restrictive return policy, this shopping experience has left a very bad impression. Be careful before ordering, especially during promotions, because if the items don’t fit, you may end up stuck with store credit instead of your money. I won’t be shopping with Almond Muse again. My answer : Thank you for your response. If you would like to contact me, that’s perfectly fine. However, your team has already contacted me (May 22) and clearly explained that the only solution offered was store credit rather than a refund. Unfortunately, this does not resolve my concern. I purchased three dresses that did not fit, experienced a delayed delivery, and was then informed that I could not receive a refund. Being offered store credit simply means I am forced to spend more money with a brand after an unsatisfactory experience. For this reason, I remain very disappointed with both the customer service and the return policy. Based on my experience, I would not recommend Almond Muse to other customers.