Nina B.
Great customer service and prompt delivery to Alaska!
Saved $7.00, every penny counts and taking care of my Shih Tzu boy is priority one for me! Allvet is helping me to ensure to do my best to get him better!
We are a family owned business and have been growing since opening in 2001. Through the years we have amassed a large client base consisting of veterinarins, resale companies and end users from all over the world. We strive to give every customer that personal attention that has somehow been lost in e-commerce tech world of today. We purchase products from most major laboratories and distributors in US thus we are able to provide our customers a wide variety of products and lines. Try us, you won't be disappointed.
All Vet Supply (allvetsupply.com) has 1,990 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Nina B.
Saved $7.00, every penny counts and taking care of my Shih Tzu boy is priority one for me! Allvet is helping me to ensure to do my best to get him better!
Annie
Great product price and quick delivery thank you
AnaC
I recommend All Vet!! Excellent service!! Very nice people and very helpful!! I'm a new costumer for life!!
James
How do you sell something showing as available on the website without having it on stock?!
Response from All Vet SupplyJun 26, 2015
The item you ordered is usually not in stock as we drop ship it from our supplier. You placed the order and chose to pick it up at our warehouse. Our policy states that for pick up orders, the customer will be notified once the order is ready. Our policy also states that we have up to 48 hours to ship the product. You came to pick up the order the day after it was placed without being contacted. We were going to have the items drop shipped to you but you did not want that because you were leaving out of the country. While we try and please all of our customers, sometimes, because of certain factors beyond our control we cannot accommodate everyone.
Liz
I was able to save $40 compared to what I was paying in the clinic for Denamarin, HUGE savings!
Tami
I ordered azodyl for my cat with severe kidney diease. I ordered it Thursday missing the fine print that they will only ship it on Monday through Wednesday. Ok my fault. My cat passed away the day before I received the package. I called and spoke with [name]. I explained thst I had no use for the product since my kitty was gone and asked if they could recall the delivery since it was still in transit. She said no but i could open the item re-freeze the ice packs and send it back 2 day shipping for a refund. Since i received it on wednesday of course i could not send it back until the following monday in order to get it back in the required 2 days. I send it back, i have confirmation that it was delivered on wednesday and still have not received my credit. now i am out thr cost plus return shipping. Terrible service. **june 10th...thanks for responding but its been a month since i returned the item, not just a few days.
Response from All Vet SupplyJun 1, 2015
Tami, We are sorry to hear about your cat. We did receive the returned item and have processed the refund. Please be patient, there is a process in which all returns are handled and it takes a few days for everything to get done. We are a reputable company and would never promise something and not deliver. You should see your refund within 1-2 business days. While we value your feedback, next time something like this happens, please call our customer service number and one of reps will be more than happy to see if they can help you(in your case, try to expedite the refund). Negative reviews hurt our business and while you have every right to post what you wish, we did deliver the item you purchased on time. As mentioned before, processing returns takes a little time. We assure you that we value all of our customers and want them to have the best possible experience when shopping with us.
Gale
found the product in stock on line when others were still backordered. it was a reasonable price and shipped in a timely manner. When arrived, ahead of anticipation, it was carefully wrapped and packaged. I was pleased to do business with AllVet and will again in the future.
Elizabeth
Ordered the tick removers and they came even sooner than anticipated!