All Vet Supply Reviews | Read Customer Reviews of allvetsupply.com

All Vet Supply Reviews | Read Customer Reviews of allvetsupply.com

All Vet Supply reviews

1,990 approved reviews, newest moderated first

Julie
Aug 7, 2016
Great Experience, fast shipping
Shipped the day after I placed my order, no problems with my order what-so-ever. Would def order from them again.
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Angelo
Jul 29, 2016
building a brand
great service
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Shane
Jul 27, 2016
Awesome company, FAST Shipping!
I called to see if they carried the shampoo for my dog - I spoke with Mercy, she was really helpful and assisted me above and beyond my expectations. Called me back when she said she would and the shampoo got to me is lightning fast speed. They really know what they're doing and I have found my new source of supplies for my dog!
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Concerned C.
Jul 27, 2016
Unreliable
Wrong product shipped on last order. Two orders have been placed now but information whether on your web-site or ordering through a customer service rep is too confusing. Clear and explicit prices, shipping costs and description of the product need improvement.
Response from All Vet SupplyJul 27, 2016
While we value your input, the information stated is incorrect. You ordered the product over the phone with one of our customer service reps. The product you asked for was the product that was sent. The rep even asked you if you were sure that the product you were ordering was the one you wanted because it was also available in a different presentation. Your answer was "yes". We shipped you exactly what you ordered. After finding out that you did not want this item and instead wanted the other presentation, we re-shipped you the other item and enclosed a pre-paid label and padded envelope so you could return the other product back to us. All of this was done at no additional cost to you. Now we are not perfect and like everyone else, we make mistakes from time to time but in this case, we did exactly what we were supposed to. While it is your right to write whatever review you wish, in this case, we feel that we do not deserve the negative review.
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Sandy
Jul 27, 2016
Straightforward
Found what I needed quickly on the website, ordered and received with no issues. I ordered on a weekend so was concerned I might have more issues than I did.
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Susan
Jul 24, 2016
wonderful service! Thank you!
wonderful service....Thank you!
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James
Jul 23, 2016
Excellent, efficient and personal service
The first time I called Allvet, it was essential that I verify the production date on a particular feline product, but expected to be told it was "not possible." What a pleasant surprise when Mercie was kind enough to go into the warehouse, read the date for me to be sure and then get it right into the mail. Given this kind of personal assistance, I have continued to purchase from Allvet with confidence. Highly recommended - they care!
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Sara
Jul 20, 2016
fast and great!
thank you so much very fast will order again
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