All Star BowlingReviews of allstarlanes.com

Went for a night out bowling here, Staff were amazing, venue was attractive and the staff couldn't help me enough - they were legends and stars. Really good customer service and I would definately go here again

Hi, we went to allstars for bowling tonight as a group of 6 but 4 being women... We were given a lane upstairs which was no problem However after playing for a little while and also after we'd had drinks we obviously needed to use the toilet... But when we walked in it was disgusting? Every cubicle had urine all over the toilet seats! So we ended up having to go down stairs to the 'ladies' only toilets.. Which held up our game.... After a while we needed the toilet again! And this time not only were all the toilet seats covered on urine... But in one cubicle there was sick everywhere, all over the toilet, all over the cubicle and also all over 2 of the sinks.... I understand that this could also happen in any ladies toilet but ladies do not tend to urinate all over toilet seats... So it would be more beneficial to either do ladies / mens toilets separately or make sure someone goes in to clean toilets every 5 minutes or so, so as women don't have to clean a toilet before they can use it as that's not fair or practical... Apart from toilet situation we had a good night but that put us off and also the lane playing next to us was complaining about the same thing so it's obviously an issue from others as well

Like a few other reviewers I have fallen foul of some of the worst customer service ever with these guys. They make it intentionally difficult to make any amends to a booking with no consideration of context. Refuse to take phone calls and hide behind T&Cs. Sarcastic staff responses throughout with empty platitudes.

Absolutely appalling. Made an error with my booking and accidentally booked a session for that day instead of the next day. Realised my mistake 5 mins after and there was no way to contact them to cancel because they have no phone line. They've responded to my email 3 days later refusing to refund me because I didn't give them 72 hours notice ? Unbelievable

Vi var sena till vår bokade tid för att spela shuffelboard den 2/12-2021 kl 19.00. Personalen hjälpte oss förbi kön och var fantastiskt hjälpsamma. Med detta blev det en fantastisk kväll! All the best for all Personal Magnus

Me and my son had a great time bowling and the food was delicious! We were looked after by a waitress named Anna, she was lovely from beginning to end. Thank you! We'll be back for sure!

I always enjoy my time at All Star. Really friendly staff, Lanes are well kept and managed. A great atmosphere in general. Thankfully, I've never lost when bowling there so a lucky charm in many senses. I've only visited the Westfield White City venue but it's a great way to break up shopping and the best entertainment option at Westfield - in my view.

My husband and I have come here a number of times over the years both for the bowling and the food and also once for a kids birthday party that our son was invited to. We love the American style diner feel. The food is good and they have a nice selection of beers and cocktails. We will certainly be back again.