All Star BowlingReviews of allstarlanes.com

5 staff behind bar, and they totally ignored me, their conversation was obviously more important :( so back to Hollywood bowl for me

Horrific customer service. One server on bar watched us wait 15 minutes as he slowly made cocktails and orders for other people at bar and for waiters, then he said we should go to a table to wait for a server to get a drink, then immediately started serving other people over the bar. He is clearly overworked, but the unfairness still annoying. Also, on the lanes, one kid actually got a strike, then the computer reported that all the kids did for the rest of the round even though they didn’t.

I made a reservation for 7 people on March 15th (wed) for March 18th (sat) and had to pay the full £80.50 upfront. When I got there, they said there was no reservation for that day - they said the system incorrectly registered my reservation for the same day that I was booking. I had to pay again (an extra £80.50) to play, and they say I should email events@ to get my refund - which I did 11 days ago to no response. After this, I am never going back to any All Star Lanes and I highly recommend that you don't go there either. It looks like the online booking is a scam.

Awful experience from booking to bowling, to restaurant to bill. Booked for my daughters birthday, website is rubbish, can’t contact anyone so had to go down there in person. Package inclusions not offered and no allergy checks were made in the resultant. Tried to overcharge a group of teenagers (my teenagers) and refused to acknowledge the £75 deposit already paid even though a receipt was presented. Tried to make a complaint but it goes unanswered. Perhaps a call to trading standards and food standards may help

Had a Booking of 21 people and we had the worst customer service ever Poor Management Poor Food Raw Steak Cold Ribs RIbs getting sold out Some stuff wasn't on the menu Been charged twice for kids meal We had to send food back Wait time for food was over a hour for the kids which made you have to order more drinks the wait time just to get us seated was over and hour wait and when we was seated it couldn't fit my party so we had to wait again to get another table nobody to my booking at reception the staff didn't seem interested in what there doing or the manger basically TERRIBLE EXPERIENCE EVER OVER PRICED DRINKS WHICH ARE WATERED-DOWN AVOID AT ALL COST

Way too over priced, poor Food, poor customer service and worse management Accountability at the White City branch. Cold awful food, not sure how bugers, chips, steaks and ribs could be gotten so wrong? See my Trip advisor review for full details for Novemebr 2022 visit it's probably the longest review there.

Free wifi and bottomless drinks

Just wanted to say a special thank you to Nicole and Farrah who couldn’t help me enough. This was my 2nd trip and yet again they were superstars and didn’t disappoint.