Find a wide variety of discount vitamins and nutritional supplements at All Star Health. From Myoplex to Hydroxycut, Centrum Silver to prenatal vitamins, our products are up to 75% off.
Allstarhealth (allstarhealth.com) has 250 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Also known as
allstarhealth.com
Website
allstarhealth.com
Category
Personal Care
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 93% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Horrible company! They took my order than send an Email it will be 3 weeks delay than a strange delivery massage. I get here boxed all day long. In 2024 company like that should be more reliable!
Response from AllstarhealthMar 19, 2024
Thank you for your review. We sincerely apologize for any issues you have experienced with receiving your order. It sounds like the items on your order may have been placed on backorder. While the products must have been showing in-stock at the time your order was placed, we process orders in the order they are received. If stock was not available to fulfill your order by the time it was processed, we will reach out to you to notify you of any delays and provide our most accurate ETA to when we will receive the item.
If we can assist further with your delivery, please kindly reach out to us directly with your order details so we can resolve this. We never want you to be unsatisfied with your purchases from All Star Health.
CA
CarlRS
I've been purchasing for a few years…
I've been purchasing for a few years now (every month in fact).
Their prices are very good and the selection is above average. Shipping is quick, but they often change methods, so delivery time can vary greatly.
Unfortunately of late, they teamed up with the information shill/scam website "Bizrate" which they ask you to do a survey that is nothing more than a time consuming trick to get free information with no reward.
As well, even if using a recognized device (PC/phone), they ask you to go through multiple layers of repeat questions to prove you are real just to login to your account rather better methods such as 2 step verification. This has gotten much worse of late and customer service seems to make excuses for this.
So unfortunately I am going to try another place for my next order (Swanson was recommended by a friend). Hopefully these issues get fixed and I will try Allstar in the future, so I am leaving my account open.
EDIT:
In reply to AllStar Health, their rather canned response makes me even less likely to come back.
First, Bizrate is a known scam site and the many reviews on the internet show this, so defending it leaves my mouth wide open with shock.
Here is one such opinion from another person: "Promises something of value ($100),makes you work for it by answering questions, and then you find out your "reward" is 4 magazine subscriptions that are no way worth $100 (they have special rates all the time) and you have to pay $2.00 each to "process" and they are are self-renewing to boot. Scam. Should be illegal."
As for clearing cache/cookies, I do this every time I go anywhere on the internet. Interestingly, I noticed today after another login, that Allstar Health changed to a single box Captcha, which I noticed elsewhere do not have the same issues. If Allstar does not want to use more modern 2 step verification or other methods, at least use this type of Captcha.
In the end, I'd be willing to deal with these rude Captchas, but AllStar Health's association and defense of association with Bizrate make me question their trustworthyness
EDIT #2:
Gave AllstarHealth another chance. Never sent shipping confirmation, blammed me for email issues, which were clearly on their side. Shipping information was screwed up, including email and address they already had on file. Package is now lost and I have file a credit card charge back.
Looking into this company, their CEO recently changed hands with a person now at the helm with very suspiciously hidden bio. Their terrible mismanagement reflects this. Sadly they used to be a very good company
Response from AllstarhealthJan 24, 2024
Thank you for your review. We are glad to hear you are happy with our prices and selection. Our domestic standard shipping rate can ship with a variety of methods including UPS, USPS, UPS Surepost and Ontrac. We aim to deliver all of our orders between 1-5 business days, but if you prefer an exact delivery date we offer expedited shipping options, as well.
We sincerely apologize that you are having issues with the Captcha. We tested the process and the captcha appears to be working correctly on our end, so there may be an issue with this being processed by your browser. Please make sure you are using the most updated version of the browser and clear the cache and cookies before trying the login process again.
We are sorry for the frustration caused by the BizRate survey. Bizrate is a partner of ours that offers up to $100 off magazine subscriptions if you fill out their survey. We agree to this service so that we can obtain feedback on orders that are placed on our site. Most of our feedback has been positive since we began Bizrate, so we apologize that you were not satisfied with the survey and process.
We are always happy to receive our customers' feedback, so please kindly contact us if you have further comments or concerns.
RW
Running W.
1.Very poor ordering procress and poor customer service!
1.They had a payment issue using PayPal.
2. They had an address problem with their website.
3. I called them twice about the above issues which was frustrating.
4. After finally placing an order again that as earlier voided, I somehow didn't receive an email which required that I click on a link for PayPal payment.
5. When I called Allstarhealth about the order problem they never did recognize the order issues was their fault and would not expedite shipping to compensate for the delay.
Response from AllstarhealthSep 28, 2023
Thank you for your review. I sincerely apologize for the confusion. When an order is placed via Paypal, the shipping address is selected on their site during the Paypal checkout process. Unfortunately Paypal's policies do not allow us to change the shipping address they provide to us, so when we received your call requesting to update the address we cancelled the order and refunded the Paypal payment. A new order was then placed with the corrected shipping information per your request; however, unfortunately we did not receive any payment for the new order, so we were unable to proceed with shipment. The new order was canceled as well the following day when we received your call. Please accept our apologies for the inconvenience and please feel free to reach out to us if you have additional questions or concerns.
FK
Faraz K.
Ordered Sentry 50+ 6 bottles for…
Ordered Sentry 50+ 6 bottles for £61.43. Got email that our products got refunded from customs site. When I asked for refund, no refund was issued. This is not professionalism.
Response from AllstarhealthSep 8, 2023
Thank you for your feedback. I apologize that your order was returned to us. As mentioned during our email conversation; this shipment was refused by customs because the receiver's full name was not provided. DHL and customs both require a full first and last name to ensure that customs can verify the products are being shipped to an approved party. If this information was not corrected, they would either abandon or refuse the shipment. The order you are referring to is from 2021, so unfortunately due to the time lapse we are unable to research this any further. We can confirm that this was a customs issue.
We post a notice during checkout which recommends that you contact your local customs department to review their policies and restrictions. All customers shipping internationally must check a box agreeing to this notice before checkout. We try to be as transparent as possible during the ordering process, so we sincerely apologize that this was not clear.
SC
Scott
I placed an order that stated there…
I placed an order that stated there were issues and my card was not charged, so I placed the order again insuring all information was accurate and my card was charged! Allstar used that as an excuse not to ship anything!!!! They got the money for 1 order, but shipped nothing stating we have 2 orders. A week goes by and I checked tracking. Only states order is being held because we have duplicate orders! Keep in mind, there is no other email or notification to me to clarify, they just chose to screw me completely!!!! Its a shame companies are resorting to stealing!! I will pay more to order from somewhere else!!!
Response from AllstarhealthAug 25, 2023
Thank you for your feedback. We apologize that your package didn't ship out as promptly as expected. An email was sent at the time the orders were received in order to confirm that you had intended to place two identical orders. Unfortunately we did not initially receive a response, so the orders were held to avoid any unwanted products shipping to you. After our phone conversation today confirming your order details, the extra order was canceled and your desired products were shipped. We are so sorry for any inconvenience that this delay has caused for you. Please let us know if you have any further questions.
D
Элзар М.
Scammers Scammers Scammers Absolute…
Scammers Scammers Scammers Absolute scam!!!, The vitamins never arrived. Poor customer service keeps saying they are not responsible for loss, undelivered items. Very poor experience buying from all star. DO NOT BUY FROM THEM.
They for one order twice withdrew money 342 dollars in general, I lost.
Response from AllstarhealthJun 12, 2023
Thank you for your review. We apologize for the confusion. Your original charge was canceled as we had not received a response to our email requests for additional information. Typically a voided transaction should fall off of the account within about 1-3 business days, so if this charge still appears in the account we would recommend contacting your bank for details on when this transaction will be removed. Once you contacted us to process the order, we charged a new transaction for the order total. As the package was lost in transit, per our email conversation a full refund was applied for this transaction today once the loss was reported. Please accept our apologies for the package not arriving, and please don't hesitate to contact us for further assistance.
NB
Nga B.
I have yet received my $251.33 that…
I have yet received my $251.33 that Allstarhealth took from my account. I wrote to them from my bank’s advice, asking them to write to my bank confirming that their bank agrees with my bank’s CHARGE BACK. But it seems they ignore my email.
This is on-going painful issue that has happened for 1 month since they wrongly charged my account whilst still in doubt about the information on my credit card. They made all excuses for my not being able to receive my money back. They seem to be unable to provide me with the records of what they have done so that I can get back my money $251.33.
I am not the only victim of this organization. I just want everyone to be cautious when doing shopping with them.
Response from AllstarhealthMay 2, 2023
Nga, this is your 4th review on this site about the same order. We understand you are very upset about this, and we want to assist in any way we can with speeding up the resolution for you. We have taken all steps to show your bank that we have refunded you in full, including sending the transaction number from the refund, accepting the chargeback, and writing and emailing them multiple times. We emailed your bank again yesterday, and cc'd you on the email. We will continue to work with them but we have confirmed with our payment processing company that the funds were refunded on our end. This has never happened, so we encourage your to please reach out to your bank again to resolve this on their end.
I sincerely apologize and am not sure why there is any further delay, but please email us if there are further issues with your refund. We'll keep repeating the steps until your bank finally refunds you.
JO
Jo
Parcel never received and no refund
Hello, on March 13, I ordered (#1574938845) for $53 supplements that never arrived in Europe. The package is untrackable. In the beginning, the parcel was in California, handled by DHL. Then to Chicago, managed by USPS. I contacted customer service by email. I never had any news. Lets's avoid despite their unbeatable prices!
Response from AllstarhealthApr 26, 2023
Thank you for your feedback. We apologize that the package has not been received as promptly as expected. When your order was placed, you chose a shipping method called DHL Global mail and were provided with the following disclaimer: "Typically 1 to 4 weeks transit (10 days to Europe, Canada, Pacific). Reliable but NOT trackable and NOT refundable if lost/damaged. Delivered by the local post office. For orders up to $70 and 4 pounds. " Unfortunately the shipper does not provide detailed tracking information for this service so we are not able to provide an exact ETA, but your package will most likely arrive by 5/10/23. You can see limited details by visiting the DHL site to track your package: https://www.dhl.com/us-en/home.html?locale=true. Please enter tracking GM275114254123546325. Additionally you can sometimes track the package once it reaches your local carrier, by using the following link: https://track.bpost.cloud/btr/web/#/home?lang=en. Please enter tracking # UV110698791DE. If the package does not arrive by that time, we would recommend that you contact your local customs department directly to make sure there were no issues with clearing customs. I researched your order for you and it does appear that the supplement you ordered appears to be prohibited in several European countries.
Unfortunately as we advise in our checkout notice, packages that do not clear customs are typically abandoned or returned. We incur both outbound and return ship fees in the case the packages are returned. That is why we ask our customers to agree to this disclaimer at checkout because we want to be as transparent as possible about the fact that some nutritional supplements may not be allowed through your local customs office, and as we have no control over customs policies.
Below is the disclaimer from checkout:
***IMPORTANT NOTICE REGARDING INTERNATIONAL ORDERS***
Shipping and Handling charges on your order do not include any import taxes or duties that your local customs office may request upon delivery of your order. Please note that due to current customs restrictions, some nutritional supplements may not be allowed through your local customs office. Please contact your appropriate customs authority if you have any questions about restrictions on the products you ordered. All shipments that do not clear customs will be abandoned. Unfortunately, we do not offer refunds for abandoned shipments. We will write the actual value of your order on the customs form attached to the box. Any customs, import duties, or additional taxes must be paid by the recipient. AllStarHealth.com has no control over these charges.
You must check this box to agree to the terms in the "Important Notice Regarding International Orders" shown in red above.
We apologize for any frustration that this situation has caused. After you have reached out to customs, and if you still have not received your package please contact us so we can assist.
