Find a wide variety of discount vitamins and nutritional supplements at All Star Health. From Myoplex to Hydroxycut, Centrum Silver to prenatal vitamins, our products are up to 75% off.
Allstarhealth (allstarhealth.com) has 250 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
Also known as
allstarhealth.com
Website
allstarhealth.com
Category
Personal Care
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 93% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I ordered two bottles of vitamins, was never sent an email with confirmation, since Oct 29th, nothing, I emailed the company and no reply but yes of course my credit card was charged right away.
NEVER AGAIN.
Response from AllstarhealthNov 14, 2024
Thank you for your review. We sincerely apologize for any issues you have experienced with receiving your order. Unfortunately, we were unable to find your any recent orders under the name or email you provided. Please kindly reach out to us directly at 800-875-0448 Monday-Friday between 7-5 PST so we can discuss and resolve this matter as soon as possible.
NN
Nik N.
Do NOT order from.them on Amazon
Ordered item from Amazon. No where on the site does it say no return and refunds. I ordered supplements from them. My Amazon account says all deliveries to the rear door. The box was left in the middle of the front door out in the sun. Not put in the shade at the side of the front. I get my supplements and they are all melted together. The content feels gummy inside of the capsules. I go to request product assistance and read no returns. Do not purchase from them on Amazon. They do not guarantee you will receive a useable product.
Response from AllstarhealthSep 16, 2024
Thank you for your review. We are not associated with Amazon, but there are third party Amazon Sellers who purchase from us and ship directly to their customers. If you purchased an item on Amazon but it was delivered by us, the seller from whom you purchased it from likely placed the order through our site to have it shipped to you.
We recommend contacting the Amazon store directly through your Amazon order or using the contact information on the billing address of your invoice for assistance, as we would not have insight into their product listings. They can assist with listing issues, refunds, returns and exchanges since they are the ones that completed the transaction with you. It may also be beneficial to contact Amazon customer service directly, as the product you received sounds like it may have been damaged due to exposure to heat.
We apologize for the inconvenience. Please feel free to contact us directly if we can be of further assistance.
JF
Jamie F.
This is my first (and probably my last) order with…
This is my first (and last) order with All Star Health. I placed my order on July 25, 2024, the funds were taken on July 26, but have not been shipped. I called them today and was advised it can take up to four days before they ship my order out. No where is this information listed on their website. When they take the money, that would indicate my purchase has been shipped. This is not an acceptable way to do business
Response from AllstarhealthJul 30, 2024
Hi Jamie,
Thank you for your review. I can see that we shipped 2 out of the 12 products that you ordered, and I apologize that we were unable to ship your order completely. We charge your credit card for the entire order you place with AllStarHealth.com at the time of purchase. This ensures that the inventory that we receive is designated to your order as soon as it is available to ship. This is a standard backorder procedure, which enables our system to hold your order open until the items are in stock. We never charge additional fees for split shipping your order, and we will notify you of any unforeseen delays in shipping the second package.
If you would prefer to cancel your backorder, you may do so at any time. Otherwise, we will ship your backordered items to you as soon as we receive them into our warehouse. We appreciate your patience and if you have any other questions or concerns, please let us know.
AS
Abby S.
This place has gone down hill
This place has gone down hill. I was uses then for years and they were great, orders shipped out the next day. Now if an item is out of stock they hold the whole order until the item comes in. There is no communication. When I emailed them they sent a form type letter, no niceness to it just it could take longer because an item isn’t in stock. Most online vitamin stores will ship what they have and ship the item out when it comes in. I will not be using them again.
Response from AllstarhealthJun 19, 2024
Thank you for your review. We apologize that some items were out of stock. Unfortunately our industry, like many others, has seen serious supply chain issues over the last few years, but we are always working our hardest to restock anything unavailable. You can also sign up to receive an email notification when an out of stock product is available by entering your email address on the product page.
Although we are able to ship about 98% of our orders the same day or following day, there is always the possibility of an unforeseen issue such as one of the items being out of stock. Once an order is placed, it goes back into the warehouse to be fulfilled. Though rare, sometimes our inventory doesn't match what appears to be available. If an item is not in stock, we may hold an order for a day or two if we are expecting that item to arrive soon so we can ship your entire order in one shipment. If there are additional delays we will always notify you via email.
We are truly sorry for any inconvenience this has caused. Please feel free to contact us directly if we can be of any further assistance.
RA
Rach
NO REPLY FOR REFUND
Do not order from this company!
I ordered a few products, however I no longer need them and I am trying to return them.
However, the number provided on the website - doesn’t work.
The return web page doesn’t work.
I have emailed TWICE and still nothing!!
I would like a refund on my items and to be able to send them back!
Response from AllstarhealthMay 1, 2024
Thank you for your review. We apologize for the inconveniences you have experienced with this return and trying to reach us. We have not received any other reports of our number not working and have been receiving calls successfully. We are open Monday-Friday 7AM-5PM Pacific Standard time, so we believe that you may have been trying to contact us outside of our hours of operation; however, we did receive other calls during this time. I see we have since spoken with you via email to assist with your return and this has been successfully resolved!
Please do not hesitate to reach out to us directly if we can assist you further with this.
SN
Simón A. González R.
Be careful with this people
I placed an order for $326, they first sent an email asking me for an amount they hold and refunded on my credit card as a security measure, I replied their email with the amount as I was instructed. Now today 04/15/2024 this people sent another email requesting this time a copy of my credit card, front and back, also my driver license and other documents and to sign a form. Maybe could have done what they were asking but a copy of my credit card, seriously? And they were worried about my security.
Response from AllstarhealthApr 15, 2024
Simon,
Thank you for your review. We apologize for any inconvenience you experienced while placing your order. Your credit card security is very important to us. Sometimes, the information provided to us by your credit card company is not sufficient for us to verify that you are the cardholder. In these instances, we have added an extra layer of protection to ensure you are the cardholder and are authorized to make this purchase. We may ask for a copy of the customer's driver's license/ID and the credit card being used with all but the last 4 numbers hidden, or for a specific charge and refund to be confirmed, as you mentioned in your review. This simply proves that you are in possession of the card and that you are an authorized user on the account, and is no different than being asked to show your ID when making purchases at a brick-and-mortar store; However, we are truly sorry for any concern that the security measure might have caused.
Please understand we do this to protect our customers from credit card theft, and that we will ask this of you once, so that we can approve your account for all future orders. I hope this better explains the request for additional information. Please contact us at 714-698-0564 USA (+1-714-698-0564 International) if you have further comments or concerns.
DH
Darren H.
Order not delivered
Ordered an item early February to be sent to Australia, it still hasn’t arrived. The company response has been basically ‘not our problem’. Won’t order from or recommend this company again
Response from AllstarhealthMar 30, 2024
Thank you for your feedback. We apologize that your package did not arrive. When this shipping method is chosen, our site displays a notice stating that the selected service is not trackable and is ineligible for refund or replacement. The service is typically very reliable so lost orders are rare, but we provide this notice to ensure all of our customers are informed of the service's limitations. We allowed additional time for the package to deliver before researching further due to the lack of visibility with a non-trackable method, but it appears that a resolution was provided for this order yesterday. Please accept our apologies for the inconvenience, and if we can be of any further assistance please don't hesitate to contact us.
AS
Anna S.
I placed an order with All Star Health
I placed an order with All Star Health. The order amount was $106, which was supposed to be free shipping. On the order summary page it stated shipping was $0. I was charged $22 shipping because my address included my street address and my post office box. They did not include any statement on the order summary that you will be charged for shipping if you include both street address and a PO BOX in your address. It is deceitful business to increase the total on an order summary page during the payment section. Although my street address was written in two places on their invoice, because I had a PO Box on my address they justified charging the shipping charges. Even though, the package is deliverable to my physical street address. When I contacted them to get it fixed, they were argumentative, unfriendly, and not willing to refund me. I will not be ordering from them again due to their rude customer service and tricky ways of doing business.
Response from AllstarhealthMar 27, 2024
Thank you for your review. We are truly sorry for the inconvenience this has caused. With our Domestic Standard shipping, your order may ship by a variety of carriers such as UPS, Surepost, Ontrac, or USPS.
Our Domestic Standard shipping is only available for a physical address within the contiguous United States that can receive deliveries from any carrier. If you enter a PO Box as your shipping address, the website will automatically select the USPS Priority Mail shipping method for your order. Unfortunately, we are not able to enter 2 separate addresses on your shipping label, so our system is not able to read both separately. In this case, the system must have read the words "PO Box" in your address and updated the shipping method accordingly.
The cost for USPS Priority varies by weight and the site displays a notice regarding this shipping limitation, as well as the shipping cost above the "Place My Order" button. When you go through the checkout process, there are 3 confirmation screens that will display your order total including shipping charges. We apologize if this was missed during your ordering process. If your order had already been shipped by the time you contacted us, we would not have been able to cancel this or change the shipping method. We do everything we can to ship orders to our customers as quickly as possible. In fact, most orders are shipped out within a few hours from the time they are placed.
Please accept our sincerest apologies for the inconvenience, and please feel free to reach out to us if you have additional questions or concerns.
