bburg
Confusing ordering process and underwhelming customer service
Several times, I ended up with something in my cart that I did not intend to order. I try to be very careful, but somehow it kept happening. Customer support was not helpful. I ended up deleting my account and started using muscleandstrength.com instead. Their prices are as good and sometimes even better. Shipping is also much, much faster.
Response from AllstarhealthApr 15, 2016
Bburg, Please accept our apologies for the negative experience you had on our site, and that the rep you spoke to was unable to diagnose your issue when you contacted us. Our supervisor would be happy to walk through the ordering process step by step to find a resolution or explanation for what occurred. Please call us at 800-875-0448 so we can assist with this issue. We would appreciate the chance to earn back your business.




