Christa M.
ALLIANT LIED MULTIPLE TIMES. Wasted our time.
ALLIANT wasted our time and pulled our credit report, lied to us that the loan was approved, then lied to us about an erroneous title error that we PROVED was wrong, and lied about how we are required to use their title company. DO NOT USE ALLIANT. We attempted to get a HELOAN, which is a loan against a property we own with no mortgage. First thing they do is run our credit, which is fine. We fill out the paperwork, they tell us we are approved! Yay! Weeks pass, we ping them a few tiles, no further information. Then we reach out, they tell us that their title company needs us to get a letter from the mortgage company of the previous owner of our house to prove that the previous owner's mortgage was paid off. I let them know that I have no way to contact a bank about someone else's loan, but I do have the Notarized Reconveyence from the previous owner's bank as proof that the loan was paid. Our title company who handled the purchase of our home was so baffled by Alliant's actions that they offered to do the Title Search portion of our HELOAN with Alliant. Alliant told us that we were only allowed to use their title company which is against the law! As the borrower who will be paying the title fees, it is our right to choose the title company. At that point, over 3 months had passed and Alliant just stopped communicating. Now we are back to square one, with a ding on our credit from Alliant pulling the report.