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Alliant Credit Union Reviews | Read Customer Reviews of alliantcreditunion.org

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Money & Insurance
Credit & Debt Services
Alliant Credit Union

Alliant Credit UnionReviews of alliantcreditunion.org

2.5169 reviews
Credit & Debt Services
11545 E. Touhy Ave., Chicago, Illinois

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Alliant Credit Union2.5

Reviews169 About Contact

Overall score

2.5 out of 5

Poor

Average of 169 reviews

Distribution

5★35%
4★1%
3★2%
2★6%
1★56%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 328-1935
alliantcreditunion.org
11545 E. Touhy Ave.Chicago, IL 60666

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About Alliant Credit Union

Alliant Credit Union is the largest credit union in Illinois and one of the largest in the U.S. With over 85 years of history and 900,000+ members nationwide, we're 100% digital and not-for-profit, so we can reward our members by offering high savings and checking rates, low loan rates, rich credit card rewards and fewer fees.

Alliant Credit Union (alliantcreditunion.org) has 169 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.

Also known as: alliantcreditunion.org
Website: alliantcreditunion.org
Category: Credit & Debt Services
Location: Chicago, Illinois
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 22% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Alliant Credit Union reviews

169 approved reviews, newest moderated first

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Shawn
Dec 11, 2024
Great interest rates
Great interest rates, easy to transfer money
Response from Alliant Credit UnionJan 21, 2025
Thank you for sharing your positive feedback and for being a valued member.
Report
DAVID L H.
Dec 11, 2024
Dependability
Can depend on Alliant for accurate and timely information about my accounts.
Response from Alliant Credit UnionDec 13, 2024
Thank you for sharing your positive feedback, David! We appreciate you being a valued member.
Report
SHAR A A.
Dec 11, 2024
Happy with the service
I am always happy with the service I get and the people at Alliant. Great company and caring knowledgeable people
Response from Alliant Credit UnionDec 11, 2024
Thank you for sharing your feedback! Our agents are always happy to help.
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Darleen O.
Dec 11, 2024
I was impressed and satisfied how the…
I was impressed and satisfied how the supervisor Lynn of the customer service reps answered questions I had about the delayed process of completing the process of a totaled car. I've been a member of Alliant Credit Union since 2007 and I still think it's the best Credit Union. Both my son's are now members. I'm always referring them to friends and family.
Response from Alliant Credit UnionDec 11, 2024
We're delighted to hear about your positive experience, Darleen! We appreciate your continued membership and referrals. Thanks for sharing!
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Randy K.
Dec 11, 2024
They are very good at there job very…
They are very good at there job very Efficient
Response from Alliant Credit UnionDec 11, 2024
We appreciate your positive feedback, Randy. Thank you for being a valued member!
Report
JAMES F F.
Dec 10, 2024
LONG TIME USER
I've been using this credit union since the 1980s and have always had excellent service. I have no complaints at all.
Response from Alliant Credit UnionDec 11, 2024
Thank you for sharing, James! We appreciate your loyalty and positive feedback.
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WILLIAM E B.
Dec 10, 2024
Online is a great experience l.
Online is a great experience l.
Response from Alliant Credit UnionDec 11, 2024
We're happy to hear you're enjoying our online experience! Thank you for sharing your feedback.
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Courtney M.
Dec 10, 2024
Great website
Great website, excellent product offerings, very easy to manage.
Response from Alliant Credit UnionDec 11, 2024
Thanks, Courtney! We're thrilled to hear about your positive experiences and appreciate your membership.
Report

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