Alleviate TaxReviews of alleviatetax.com

Look into other agencies and their success rates before spending a dime on this one. So much wrong here. We were led to believe great things. We just wanted a decent resolution and ended up having to pay more than what we did to begin with, on top of having to pay them. Great communicators at first and then it’s like you don’t exist. They didn’t return phone calls or emails. It was a nightmare. I would highly recommend looking into other agencies, even if they cost a little more. Your peace of mind will be worth it. Honestly, I don’t see how you could do worse. I feel like we were definitely scammed.

This company is a total sham!! Do your research before even thinking about them. The sales pitch that the first couple people give you sound great, until you give them money. They don't deliver half of what is said in the beginning, they leave you hanging without doing anything. Communication is horrible, they don't call when you set up time and make plenty of excuses. I was given information by one person and it was wrong but it was the only recorded phone call that somehow got erased or lost? I ended up talking to the IRS myself and did my own work. They are a tax mill scam. They don't do anything but leave you worse off than when you started. They should all be sent to jail!!!!

I paid Alleviate Tax $10,000 after initially being quoted $20,000, and I regret hiring them. I disclosed my disabilities and the sensitive nature of my tax situation. The extent of the banking information they later requested was not explained to me before I paid. Had I known, I would not have hired them. I also was not notified when the tax professional handling my case was no longer with the company. For $10,000, I expected clear communication, transparency about the process, and updates about who was handling my case. My experience fell far short of those expectations. Based on my experience, I would strongly recommend looking elsewhere for tax help.

My brother and I went to Aleviate for our taxes, they told us everything we wanted to hear and once we signed the contract they informed us they could not help us and refused to refund our money. Please do your research before signing anything.

The 5 star ⭐️ reviews must be paid writers. Alleviate review; pay $6000 up front, you contact the 5 to 7 people when you want an update. The portal site they generate is not updated. If they know from the start they can’t help which is 99 percent of the people, they won’t tell you. They suggested I quit paying the payment agreement. Now with NO reduction; I have to pay every dime and penalties and interest to the IRS and Alleviate got $6k. DON’T DO IT.

UPDATE: someone callled me as soon as I posted this review. Amazing. I was unable to speak with her at the moment but made arrangements to call her this morning (Monday 14 September) to discuss what is going on. Per her request, I emailed an hour or so before the scheduled time to ensure she would be available. Of course, I got no response and got a voicemail when I called. Found out today that our mortgage has been flagged so now it looks like we are going to lose our home!!!! DO YOURSELF A FAVOR AND FIND SOMEONE LOCAL WHO CAN REALLY HELP YOU DAVE WHAT YOU HAVE WORKED SO HARD FOR. OBVIOUSLY THIS COMPANY INLY CARES WHEN THEY GET YOUR MONEY ANS WHEN YOU LEAVE A BAD REVIEW. Imagine that!!!’ ********************************************************* They start out great being quite responsive in the beginning but once they get their $40,000+ out of you, they disappear. We have not heard from our case manager since April and I have tried several times to reach him by email and by phone. They promised us that this would be resolved within six months and it’s been well over a year now! We are still getting letters from the IRS and I’ve now been told we’ve been reported to the state department. I have uploaded all of the documents reported an address change, and I’ve heard nothing from our company at all. I tried to call several times and it always tells me they’re too busy and to call back later. This company is absolute BS. Do not trust anything they say they’re worse than Optima Tax!!!!

I would give these people 0 stars if I could. First off. I ran into some issues with my tax returns from the past several years. Overwhelmed, I reached out to Alleviate. Had to pay the $500 down payment to review the case. A week later, the sales guy called me with his "findings" and how they're going to approach. Of course, the fee wasn't discussed yet. They seemed promising. Finally agreed to a fee of $7500 on top of the $500 non-refundable deposit. They helped me finance this amount with another scam company, Simple something or other. This finance company takes out more money than agreed upon. Really terrible. For a year now, I've been dealing with Alleviate. They prepared my returns but have ignored one of my W2's that I've uploaded to them. Been trying to call, email, etc and very little response in getting this fixed. Yet, I get an automated text every couple weeks to sign my returns... No, not signing, they still have not fixed my return with the W2 info. Been trying to call, no answer from anyone except sales. Been emailing, been replying to their texts, and nothing. When you get hold of someone, their English is so poor, wish I paid more attention is Spanish class. Moral of the story, find someone else.

My experience with Alleviate Tax started good, communication was ongoing until I had questions about them wanting to place me back on an installment plan with the IRS, with a bigger monthly payment from what I was already paying them! To add to the problem, my IRS account shows that the penalties and interest is still accruing, to which this company said would stop in this process. Yet they faithfully deduct funds biweekly from my bank account. It has been a month without any communication, simply because I questioned the direction they were going in! I have a right to question the plan. If I was able to pay the IRS a bigger monthly payment, I didn't need their assistance to do that. Also, I never received the info to create an account on their website, so I can't log in to anything to see what's going on. Now no one is returning my calls nor have any calls been initiated on their side. It's always a different person you talk to, when you do have communication as well. Everything was OK until I had questions! They obviously want you to just agree to what they're doing without you having any reservation, and follow along with whatever. They don't welcome your input, just pay them and shut up, I guess. Taking advantage of people looking for help!