Allegiant is listed under Airlines & Air Travel.
Allegiant (allegiantair.com) has 228 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Em
I had to give them the full 5* as the scathing Google reviews I had read before travel gave me a terrible impression of them. The flight was great. On time. Comfortable. The crew were lovely. I was more surprised as I was expecting hell. They did good.
Melissa M.
We live in Savannah, and love having the option to fly direct to BWI. It's great and affordable. My husband recently had a to change a reservation due to expected bad weather (Hurricane Dorian), and even before decision was made to cancel the flight, they worked to reschedule him without fees. Very good service.
Monique D.
Excellent service by Sylvester with my reservation.
Jonathan S.
Absolute worst airline in US to deal with. THERE IS NO CUSTOMER SERVICE !; official web site does not allow you to book flights (they reset to start of booking process at any point repeatedly even after submitting payment and finish booking0: you never know if your booking got made or not unless you check with your credit card company; they allow any and every third party reservationists to call themselves "official site"; they overbook an unlimited amount.. This is only a small partial list of how this company has NO RESPECT for their customers - give them your money and maybe you'll get your flight, maybe not.
DAR
Great value to many destinations. Non-stop flights! Their fleet of planes are new!
Suzi I.
I should have known better than to book with an unknown airline but I was trying to create a more economical vacation. My trip is booked for next month and I just got an email from them saying that they have changed my flight to be almost 4 hours later now. This is not acceptable!! I've flown over 5 times yearly for most of my adult life and have NEVER had an airline do that. I have scheduled my whole day (and ride to the airport) around an 11am departure and now I'm arriving at 4: 30 there so the entire day is wasted. And since I booked my trips MONTHS ago, I won't be able to find any good prices on replacement tickets, even if they did issue a refund (which I doubt they will). Spare yourself the grief and stick with the known airlines that are reliable and don't play these games - it's a mistake I'll never make again.
Sejla D.
DO NOT FLY WITH ALLEGIANT!!!! This was THE WORST flight experience of my life. My returning flight home got CANCELLED LAST MINUTE and these amazing agents did not want to help with finding us another flight. YOU cancelled it so YOU need to fix it. How do they get away with this is beyond me. They simply said here’s your refund now go figure it out! (Which wasn’t even a full refund) Like hello we have lives we need to go live and other flights to catch this is not ok??? Ended up spending half the day trying to find another flight spent more money on a last minute flight ticket than I did during my whole vacation, nice... DO NOT FLY WITH ALLEGIANT!!!!!
John M.
They brag about their bonus programs with Bank of America neither they or Bank of America can find them called over the last year at least 12 times I waited once over an hour till someone answered they had no clue the bank was almost as bad I use allegiant a lot just want to find points
