Allara HealthReviews of allarahealth.com

Joined Allara 2 months ago. I was desperate, and saw some reviews on social media so I decided to give it a try. I went through all the information and told me my insurance would cover and I could pay $20 a month. During the consultation the lady told me I had to pay $99. I was devastated, because to me is a lot of money monthly but eventually decided to make sacrifices. My first appointment went well, and the doctor sent lab work and we spoke about my next visit and even went through dates and time. The call finished with me putting it in my calendar. Comes the day of the visit and two things happened: 1- The doctor never set the appointment, and turns out I had to. 2- Someone contacted me that my insurance did cover and I could pay $20 a month, I was grateful and agreed to sign for the year and they charged me almost the whole amount instead of crediting what I had paid. I reached out and customer service is awful, respond to respond instead of reading. And the lady who told me about the $20 is now absent to my complaint of the surcharge. This company is not professional at all, which is heartbreaking because I had high hopes.