Mercedes C.
Question
Question No one had told me when are you going to send my package?

AliveBlue Hydrogen Bottle is a portable hydration solution designed to enrich regular water with molecular hydrogen in a simple and convenient way. Using built-in electrolysis technology, it transforms everyday drinking water into hydrogen-infused water without the need for complex equipment.Designed for modern, on-the-go lifestyles, the bottle combines a durable glass body with a sleek, practical design. USB charging allows easy use at home, at work, or while traveling, making it a convenient option for daily hydration.Hydrogen-infused water is often associated with potential wellness benefits such as antioxidant support, improved energy levels, and post-exercise recovery. Individual results may vary, but AliveBlue provides an easy way to incorporate this technology into everyday routines.Suitable for health-conscious and eco-aware users, it also helps reduce reliance on single-use plastic bottles. Compact and reusable, the AliveBlue Hydrogen Bottle offers a modern and practical approach to staying hydrated throughout the day.
AliveBlue (aliveblue.com) has 33 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing33 approved reviews, newest moderated first
Mercedes C.
Question No one had told me when are you going to send my package?
MICHELLE B.
First, it took a long time to receive the product and when I did receive it, it didn't appear to be working properly. I contacted support and they had me send them a video. They responded fairly quickly and asked me to fully charge it to see if it made a difference. I did so, however there was no difference. After receiving the product I realized it was made in China and their website did not state this. I have requested a refund for the bottle and the cleaning tabs and was told I had to complete this survey before they would give me the steps to get said refund.
Response from AliveBlueMay 14, 2026
Hi Michelle, We are sorry to hear that AliveBlue did not meet your expectations. Your feedback regarding delivery time, product performance, and overall experience is important to us and has been shared with the responsible team. We also note your comments about product information and the refund process, including the survey step, which is optional and helps us provide the correct return instructions. After reviewing your order, we can confirm the situation was resolved in the meantime. If you have any further questions regarding this case, please don’t hesitate to contact our support team. Kind regards, Hannah from AliveBlue
judi M.
I bought one bottle ….as yet they have not given a tracking number but state the purchase has been shipped…. Extremely bad company … when I asked to cancel they said (surprise surprise ) it had already been shipped! They apply extra charges that you can’t decline such as a warranty, shipping costs etc and try to sell you numerous other products which are very difficult to decline … item should have been a £50 total but I was charged a lot more. It’s definitely a scam!!
Response from AliveBlueMay 12, 2026
Hello Judi, We appreciate you taking the time to leave a review. Our team continuously reviews customer feedback to improve the ordering experience and ensure all pricing details, shipping costs, and optional add-ons are clearly presented during checkout. Feedback regarding cancellation requests and shipment communication is taken very seriously. Your case has been forwarded to a dedicated agent who is currently reviewing the details and will assist you further. Kind regards, Hannah from AliveBlue
Jonh
Easy to buy True online
Dalia
They replied immediately. Unfortunately, I requested the product by mistake and I've requested for an immediate refund.
Damarys Diaz S.
Saludos! Quise saber de que materiales estaba hecha la botella para agua con hidrógeno para estar segura de que cumpliera con los requisitos de seguridad y funcionalidad y me respondieron cada una de ellas.Si cumple con todos los estándares y saber eso me da la seguridad de querer comprarla.
Luce A.
Buenas tardes. El producto esta en buen estado y llegó completo, sin embargo no es lo que esperaba, no detecto un beneficio al usarlo. una la compré para mi esposo y no le agradó el sabor del agua al realizar el proceso de generación de hidrógeno y pues al igual que yo no siente algún beneficio.
Response from AliveBlueMay 5, 2026
Hola, Luce: Gracias por compartir tu opinión. Para nosotros es importante saber cómo funciona el producto en el día a día. Tus inquietudes sobre la calidad del producto y tu experiencia general son importantes para nosotros. Para abordarlas, hemos asignado a un agente para que revise tu caso. Nuestro equipo está dispuesto a colaborar contigo para encontrar una solución adecuada y ofrecerte toda la ayuda que necesites. Saludos cordiales, Hannah, de AliveBlue
Pam C.
Ordering app was confusing. I checked my bank and found I was charged for 2 bottles instead of one. I contacted the company. So far they’ve been working with me on this to clear it up.