AliMedReviews of alimed.com

Ill give 5 stars to AliMed for giving me good discounts and a friendly Staff .

The product was poorly made and barely functional..not to mention grossly overpriced. A real disappointment that they would carry this item. I sent an emai to their customer service to which I have received no response to date.

I have a slight leg length discrepancy and ordered 2 insoles to help with this issue. The insoles were very thick and not at all what was expected. It was stated that they were 1cm lifts but when I put one in my shoe I couldn't fit my foot in. I only used one since I only need it for my left foot. I requested a return for the unused one and it has been almost 2 months with no email with how to return. I was recommended this company by my physical therapist and I will NEVER use them again. Their motto is "people helping people" but it is not true.

Terrible, they sent wrong size hat, took forever to straighten problem out, do not use these people.

Ali-Med is very professional and helpful.

Following an Orthopedic injury to my heel, I was placed in a heavy walking boot despite my objections. Aware an off-loading shoe coupled with a PegAssist insole was the optimal solution, I contacted AliMed. Jason'sknowledge of Darco shoes combined with outstanding Customer Service skills made ordering from AliMed a POSITIVE experience. An impactful OPPORTUNITY to EDUCATE Orthopedic Specialists about the THERAPEUTIC VALUE of lightweight OFF LOADING (Darco) Shoes exists. AliMed is poised to bring awareness of DME alternatives such as the Darco shoe and PegAssist System to Medical Providers.

I received this product. I asked the very next day for a return authotization. That was over a week ago, I still have not received it. The product is sitting in a box on a shelf waiting.

Originally my package was shipped to the billing address rather than the shipping address. It took four phone calls as well as wasting my time filling out the online request for returns which is, they admit, a dead end. One must call in order to initiate the process of getting a return authorization number. I admit that the return page does say this on the web page further down from where it directs you to enter your product information and ordering number for no apparent reason. I actually repeated the process a second time without incident and my product arrived in a timely manner to the SHIPPING address. That is why the review is three stars rather than one or two. Eventually a Returns customer service agents stopped trying to figure out how this was my fault , conceded that the info on the invoice should have been but was not followed and graciously refunded my purchase and shipping costs.