Alex
So far my experience has been great
So far my experience has been great. I took away one star because when they ship out aligners they require a signature. I am never home during delivery times, so I had to drive all the way to the FedEx shipping station. I would give 5 stars if they removed the signature required during delivery.
Response from ALIGNERCOOct 3, 2020
Dear Alex We thank you for your honest feedback & rating. We needed to have the premium "Signature Required" in place as our carrier was losing packages and dropping them off at wrong addresses, due to COVID-19. This was the only way we got assured that the custom-made aligners reached you. We appreciate your understanding and patience, in these hard times. Wish you all the best through your treatment and we are open to suggestions you might have to help us serve you better! Best Regards, Team ALIGNERCO



