ALIGNERCOALIGNERCO offers the most affordable custom clear aligner in USA. Delivered at your door step, sparing your time and money. Get your perfectly straight smile at 65% less cost than what you pay for other invisible aligners and braces.
ALIGNERCO (alignerco.com) has 5,167 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Customer J.
I just placed an order. This review is based ONLY on the customer service I received through live chat. Ele was patient, provided me with all the information I needed, and went above and beyond to make sure that I received what I needed to ensure that I was satisfied!
Response from ALIGNERCOJan 12, 2023
Hello, We are so happy to know that we were able to assist you. We appreciate your support. Thanks & Regards, Team ALIGNERCO
LG
I am very pleased with the customer service rendered by Ele who was very patience to answer my queries and provided me with clear and helpful information on the shipping cost and the different types of plans. Keep up the good work!
Response from ALIGNERCOJan 12, 2023
Hello, We are so happy to know that we were able to assist you. We appreciate your support. Thanks & Regards, Team ALIGNERCO
Edmond S.
I was told by Alignerco customer service that if I was not happy with my smile projection I could get a refund. I was not happy with the smile projection ad they could not straighten my crowded teeth. I did not approve my plan and they didn't refund me my money. Do not go with this shady company. Buyer beware. I saw most of the positive reviews and thought ALIGNERCO was legit. Come to find out most of the positive reviews are most likely not real people.
Response from ALIGNERCOOct 5, 2022
We apologize for any inconvenience which we may have caused, ALIGNERCO strives to provide its customers the best smile experience you are requested to reach out to us. Phone :- 877-840-1561 Email:- [email protected] Any issues will be resolved on an expedited basis to the best of your satisfaction.
Erin
Super easy process! The customer service team was there every step of the way to answer any questions and provide reminders. Really happy with the end result and wish I had done it sooner.
Response from ALIGNERCOAug 26, 2022
Hello Erin, Thank You very much for your appreciation. It is our pleasure to serve you at AlignerCo. We want you to know that we value our customers and appreciate their support and love. Thank you for putting your trust and confidence in our company. We won’t settle for less in serving our customers.
Tangela J.
Loving my alligners! I could see the difference in just a few short months. I can’t wait to see the finished outcome!
Response from ALIGNERCOAug 26, 2022
Hello Tangela, Thank You very much for your appreciation. It is our pleasure to serve you at AlignerCo. We want you to know that we value our customers and appreciate their support and love. Thank you for putting your trust and confidence in our company. We won’t settle for less in serving our customers.
Jennifer L.
I’m currently on step 5 of my 12 step trays. My front teeth are pressing against each other when I chew making it super uncomfortable to eat anything - feels like my bottom teeth are going to pop out of my gums. I was told by the company that this type of thing is normal during the process. I hope that my end results do not end in misalignment and continued chewing discomfort. Will be reporting back when finished. I will add that the company has been very responsive and customer service oriented.
Response from ALIGNERCOAug 26, 2022
Hello Jennifer, Thank You very much for your appreciation. It is our pleasure to serve you at AlignerCo. We want you to know that we value our customers and appreciate their support and love. Thank you for putting your trust and confidence in our company. We won’t settle for less in serving our customers.
Bianca C.
Awesome experience knowledgeable and answered all my questions with quality answers and patience. Quality product and company!!
Response from ALIGNERCOAug 26, 2022
Hello Bianca, Thank You very much for your appreciation. It is our pleasure to serve you at AlignerCo. We want you to know that we value our customers and appreciate their support and love. Thank you for putting your trust and confidence in our company. We won’t settle for less in serving our customers.
Joseph W.
Terrible communication. Was flagged on my FSA as ineligible and it got my card locked. They never sent a receipt. It took many months to get my aligners. They told me my purchase did not include the free whitener kit despite the website clearly stating that it does. When emailing support or chatting on their website you always get "Ele". I don't know if they literally only have one customer service person or if that is a pseudonym they have everyone use. I got several emails out of nowhere answering a question I didn't ask and others were never responded to. Overall they give you the feeling they are operating out of someone's garage. It is worth a little extra money to go to a real company.
Response from ALIGNERCOOct 5, 2022
We apologize for any inconvenience which we may have caused, ALIGNERCO strives to provide its customers the best smile experience you are requested to reach out to us. Phone :- 877-840-1561 Email:- [email protected] Any issues will be resolved on an expedited basis to the best of your satisfaction.
