ALIGNERCOReviews of alignerco.com

Great customer service! Took the time to answer all of my questions.

The person assisting me was very informative and helpful. Ele answered all of my questions and helped me feel more confident in my purchase. They even added a $25 discount on top of the $895 sale going on. I definitely recommend taking advantage of the sale and asking for assistance!

I’m sad to say that I’ve been very unhappy with Alignerco. After 1,5 years and three different treatment plans, my teeth are still far from straight. When you finish your treatment plan and you express that you’re not happy with the results, they ignore you. I really wish I chose a different company because I wasted both my time and money with them.

Ele was absolutely amazing and answered all of my questions. I really felt supported and it made the decision much easier to go ahead and make a purchase. I really feel like I have trust in this company just based off of this conversation and how accommodating they were.

Answered all my questions and made it easy to get started.

Buyer beware. I wish I would have paid more for another aligner brand. The company doesn’t seem well run. First they sent me someone else’s aligners. Thankfully I read the name, then asked that I ship them back so they could send them to the right person. The bi-weekly check in with Ele seemed useless, since they green light moving to the next set no matter what, even after I said my teeth weren’t moving and the next set didn’t seem to fit correctly. After going through my whole set, I still had a few teeth that weren’t straight, better but not done, I was very annoyed that the refinement cost $200, and took months to get sent to me. Finished my refinement set and it’s a little better but still not what their models show. They also provided absolutely no follow up from Ele or anyone on the refinement process. They just dropped off after I confirmed I received my second set. It seemed to be working but I needed another two or three trays to get the final result, and at this point don’t even know what to do. Do I reach out, pay another $200, wait another 3+ months, and try again for the 3 time or just give up. I wish someone would contact me and try and help.

This was the simplest and easiest process that I have experienced. And they gave me an additional reduction of 50 dollars in the form a refund/rebate. I hope this time goes better than it did with Smile Direct. Partly my fault but Smile Direct had poor customer service at the time. That was 3 years ago

good explanation, very affordable, easy to work with