customer
The whole process is very slow
The whole process is very slow. Customer service is slow and you can tell this is a foreign company and English is not their first language. It would be nice to be updated on when your next Aligners are coming, there are no updates. You have to reach out to the company constantly to get any form of updates
Response from ALIGNERCOFeb 11, 2025
Thank you for bringing this to our attention. We’re sorry for any inconvenience you’ve experienced, and we want to make things right. Please send your order details to [email protected], and we’ll review your case as a priority. Our goal is to ensure you receive the best care and results possible, and we’re committed to finding a solution that works for you. Looking forward to assisting you and getting you back on track with your treatment!



