Alexander + RobertsReviews of alexanderroberts.com

Had a wonderful trip!!

We used A+R for a tour of China that included all the main sights and cities and a 4-day cruise on the Yangtze River. Overall the trip was excellent: the guides were excellent (friendly, knowledgeable, spoke great English), the hotels were wonderful (all 5-stars), and the places we visited were exactly as described. The only disappointment was the condition of the Yangzi Explorer river ship. It is in need of a facelift, or perhaps complete replacement. It's not that it is bad, and the crew is terrific, but it is simply not the luxury experience that it was advertised to be. Nevertheless, everything went without a hitch: flights, transfers, meals, and visits. We would choose A+R again for our next tour without hesitation!

Last week I returned from an 11 day adventure to Kenya and Tanzania. It was everything I had hoped for from the first person who met us at the gate in Nairobi to the last guide to escort us through the airport at Kilimanjaro. All the guides we had were terrific as were the accommodations. I would definitely travel with Alexander & Roberts again.

We highly recommend Alexander+Roberts if Machu Picchu is on your bucket list. Terrific service-meet and greet at Airport, Hotel checkin, and tour guide Anna Marie from Cusco was excellent. She shared her passion for Peru, especially Machu Picchu. Impressed with Alexander+Roberts also supporting a community in Cusco. What a great organization, giving back to the country.

Traveled to Israel and Jordan Sept. 3-15. The customer service of A&R is outstanding. Had to leave Fla. early due to Hurricane, and they made all the arrangements for me. Flight change, hotels and people to meet me at an earlier date.(08/30). Hotels first. The hotels are absolutely 1st class. Dan Panorama in Tel Aviv was a temporary for me due to early arrival, right on the Meditteranean. The Drisco Hotel was 150% good. The Setai Kinneret on the Sea of Galilee was truly an oasis. Private pool with each room. The restaurant staff was the only downside...the were quite rude and indifferent. The Inbal in Jerusalem is absolutely perfect. It was grand to spend 4 nights there. In Jordan, the Marriott in Petra is on top to the world, with wonderful views. The Guides next. In Israel, Yoel Oren was our tour guide. He is a scholar, musician, physically fit, kind, funny and went out of his way for all of us on the tour (15). He adjusted the pace when needed and knew the answers to all of our questions. Our driver was with us through out our time in Israel. Amazing driving skills. I can't remember our Bethlehem guides' name, but he provided his muscle with the crowds in Bethlehem. In Jordan, Mr. Jehad, drove 3 of us on an amazing road to Petra from the Allenby Bridge. So beautiful and he stopped anytime we wanted to take photos. He had an emergency so that we had another guide for Petra tour, Ali Al-Masadeh. He was very good and knew how to take photos with our phones better than we did. After this Ali, we had a 3rd guide/driver, another Ali, for the rest of our time in Jordan. He was very helpful making the arrangements for me with the Amman Airport hotel and having Omar meet me at the curb at the airport, to guide me through the check-in. As a woman traveling by myself, I always felt completely safe with your personnel being ready to assist in any way. Now the tour. I, personally, wasn't really prepared for how very hot it was, but this was my fault. As a woman, I think that traveling in the hottest months, we could get by with long, loose dresses, skirts and short sleeve or sleeveless. Always have a scarf to cover shoulders if necessary. A wide brim hat was great. Didn't bring sunscreen, but probably should have. One person in our group had the cargo pants with all the pockets. Great idea, so that you don't have to carry anything. I loved all of the places in Israel that we visited. Would have liked to have a free afternoon to be in the Old City to browse and shop. All of us were overwhelmed with the beauty and history of Israel, and I was so glad that we had Yoel to guide us. The site of Petra was breathtaking. I was relieved that I had been going to the gym to get in shape for the walking/climbing and that I had the right shoes for the terrain. The one downside for me was Bethlehem. Arriving in Bethlehem was arriving in the slums. Garbage and trash everywhere, even with a trash can, the people threw things on the road. I cannot believe that with the thousands of tourists that visit, that whoever is in charge, government/tourist board??? wouldn't take some pride in their city. Also, the bus stopped at a gift shop FIRST, with pretty high pressure to buy. I would never want to return to Bethlehem. Thank you Alexander and Roberts for the wonderful service and wonderful memories.

First class from beginning to end. We've traveled twice already with them and have another trip planned for next year.

What delighted you on this trip? The Big 5 in Kenya and Gorillas of Rwanda tours back-to-back exceeded our expectations to see the wide array of animals in their natural, wild setting. The people of Kenya and Rwanda are so nice and welcoming. We had a lot of stops throughout the whole journey and never missed a beat; with ready welcomes at each stop. The hotels and tent camps were top notch, very comfortable. What might you change about this trip? While the regular safari guides provide very good tours in the wild, the trips with the Conservatory Staff can provide spectacular up-close experiences behind the scenes. Book more of these guided tours. We had a wonderful experience and really enjoyed seeing the animals up so close. It was amazing to get the opportunity to meet the people of Kenya and Rwanda who are extremely welcoming and kind. We felt safe the entire trip. It was great to have A&R or “Sense of Africa” staff at each airport location; it made the experience so much less stressful. The choice of “Sense of Africa” as the Kenya “in country” partner seems to work very well. At first I thought that we should just fly to all locations within Kenya but we appreciated the opportunity to experience the local culture when we drove on two longer drives (4 hours each) to Amboselli and to Ol Pejeeta. The airline (SafariLink) within Kenya did a great job. The preparation documents and instructions really prepared us well. The additional information that the A&R concierge provided before the trip was extremely helpful. The duffel bags worked just as planned – even though it was an effort to figure out how to live within 33lbs for two weeks. 😊 The guides were all knowledgeable and took small liberties showing us some extra activities/sites that added a lot of value to the trip. We made the right decision to add a balloon safari ride. What a view point of the mass of animals in the migration.

Great hotels, fantastic tour leader. Exceeded our expectations.