Diane H.
"Adventures Across Iceland" was…
"Adventures Across Iceland" was FABULOUS! As a solo traveler, I appreciated the "safety net" Alexander and Roberts provides me, with 24/7 contact numbers to call. My flight from JFK was delayed for 2.5 hours. I had to call A&R to let them know that my arrival time would be delayed and pick up at the the airport needed to be changed. It was late at night in NY when I called and talked with a live person who handled ALL the details. When I arrived in Iceland, I met my driver at the airport who drove me to my hotel. My room was ready and a delicious boxed breakfast was waiting for me in my room. The front desk gave me the name of my tour guide and phone number to call. I called from the hotel phone, no charge, and Gusti, our tour guide said the bus could pick me up in 20 minutes. The bus and Gusti arrived and everyone clapped on the bus as I took my seat to begin "Adventures Across Iceland".
Response from Alexander + RobertsNov 11, 2021
Thank you so much for taking the time to describe your experience with us in Iceland! We're glad that we were able to serve you effectively given your delay in arrival and that you enjoyed your visit to beautiful Iceland with us. Bob Drumm CEO




