Jennifer Lee D.
Dragon water feature without the feature
They advertised a dragon water feature with flame lights and pump. Got a cheap resin dragon, no pump, no light. Ask for a return, got told their free refund policy was misleading and it would cost more to send back overseas than the cost of the item. I'm not playing games with these morons. I went straight to the bank to get the fraudulent transaction refunded. Lodge a Chargeback - banks track merchants. Enough Chargebacks and their payment gateway shuts them down completely. No Stripe, no Paypal, no merchant terminal - business dead. Do this even if you get a refund. Hundreds of reports will get it done.
Response from Clothing StoreJan 22, 2026
Hey Jennifer, We're really sorry to hear about your experience. That’s not what we want for our customers. Please could you email [email protected] with your order number and the subject “Trustpilot Review.” We’ll take a closer look and make sure you’re fully satisfied with the outcome.



