Clothing StoreReviews of alexander-hampton.com

Only got 2 of 3. Thay were wrong size. Just do not trust this site please . I have done everything you ask to this point. I'm done

The items on the site looked really fashionable. The red flag for me was this: I saw a pair of suede boots that I wanted. I noticed a similar pair on the site that were advertised as leather. The prices were different but the same photo of the suede version was used for both styles. That is so janky so I headed over to Trustpilot. Glad I didn’t buy anything from alexander hampton

In early December, I ordered a pair of women's boots from this company's website. My daughter sent an ad to me- the gift she wanted for Christmas. The ad showed 4 pictures of the boots in different colors. First they arrived LATE (from China) after Dec 25th. When they did arrive - they were a cheap version, shorter with plastic soles & heels - and they were not distressed leather as shown. Their website says returns are allowed but apparently that's NOT SO. I've requested a return process - but NOTHING. So I'm warning anyone considering ordering something from this POS organization - DON'T DO IT!

Order #AH311561 If I could give no stars I would!! This company is trash and a scam. Their website advertises "free returns” and after writing to them I was told I was responsible for the return shipping cost. The shoes are really cheap quality. Please do NOT buy from this website. They are a scam!!

Never received my order and all I get from customer service is a pack of lies so I’ve been ripped off for 93 dollars and have to order another jacket this company is the biggest scam ever

I mistakenly ordered two of the same sweaters and another sweater. The sweaters were nice for the price. However one was very scratchy so I contacted them about returning it and the duplicate. SURPRISE. The returns must be sent to China at the customer’s Expense estimated to be $40-50 dollars. Nowhere is this disclosed prior to purchase. You’ve been warned Update: After sharing this draft review with the company they offered to refund the cost of the two items I needed to return. I again asked that they clarify that returns must be shipped to China at the customer’s expense, in my case that would have been $40-50 for $100 worth of goods.

I need a Star-rating that is less than one. An $85 jacket and vest bought for my son for Christmas arrived (in January) and the quality was beyond poor. It was certainly NOT the picture shown of the online product. Alexander Hampton also does not exist as a storefront in New York City as it eludes to. And when you attempt to make a return, you’re required to send photos of your items and pay $50 to ship it back to the little province in China where these clothes are made. These are not just knock offs they are knocked downs. The quality and the service is beyond poor! So if we all do the math, if paying $50 to return the item that was $85, more than likely only cost them $10 to make the garment plus shipping and tax. I advise anyone considering- never buy any of their products! I should have done my due diligence and read reviews before I purchased. Lesson learned. They should only be able to sell these clothes to the people in their own province and are fraudulent when pretending they are selling high-end clothes from New York City. I submitted a complaint to the Better Business Bureau and will continue to work to get the word out and stop this company from advertising in the United States. We should all do that.

Everything is fine. Sizes run a little small for coats especially in the shoulders.