At Alesis, while our products range from keyboards, synthesizers, hard disk recorders, iPod recording and playback devices, electronic drums, mixers, signal processors, effects units, amplifiers and speakers one thing remains consistent; our passion fo...
Alesis (alesis.com) has 32 customer reviews on Five Star Index, with an average rating of 2.1 out of 5.
Also known as
alesis.com
Website
alesis.com
Category
Music & Instruments
Location
Cumberland, Rhode Island
Listed on Five Star Index
2026
About these reviews
Replies
The company has not replied to any reviews yet.
Latest
Most recent review: July 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
One star for now, see if they can fix their mistake....
Replacement unit was sent to me after a fault appeared on my drum head unit ( only a couple of months old ). Replacement unit was a downgrade, serial and barcode did not match on the box and on the unit at all. I suspect they sent me a second hand downgrade unit hoping that I wouldn't notice it. Disgusting...
PC
Paul C.
Alesis Strike Amp - Brilliant Marketing - Discover the truth about quality.
Oh dear, if only I had read the reviews >>> It was time to buy myself an Amp for an electronic drum kit, and the marketing and glitz around Alesis is awesome, I had to buy one and goodbye to over £200. I am responsible for one part of this and I will own up along the story, but Alesis know the truth, just choose not to know.
I purchased the Strike 8 Amp mid April 2024 (20 month ago). It was purchased from Music Matters of Preston, who at the time were one of the large music kit online sellers.
**My mistake here, I have the proof of purchase on my credit card statement, but cant find an invoice, electronic or otherwise.
I chose music matters on price and delivery time, but also that they had an extended 2 year warranty, as did most suppliers including gear4music etc, Alesis will know this to be the case. However, music matters has since gone bust, and Alesis consider themselves off the hook, nice work if you can get it!
The amp has only ever been used in the home and limited time at that, as drummers will know, its headphones most of the time, Amp when the neighbours have all evacuated. Really it was purchased with the future in mind, being good enough to jam with others that sort of thing. Just to be clear, I am confident this unit has been used for no more than 10 hours in total.
Christmas just gone and a fellow drummer was visiting so we wanted to hear each other progress, when I plugged the amp in, nothing except a couple of flashing light and short buzz.
A quick search on the internet and my heart sank, a well reported problem, a hardware failure.
I then contacted Alesis product support, yes I know, don't laugh, I thought it was worth a try. They did ask about the problem and ask me to send a video which I did, but it really was a case of Care/Don't Care, always bringing the conversation back to "well, if you can find the receipt".
I have checked the first three websites selling strike amp 8 just now, before leaving this review, ALL offer the 3 year warranty, Alesis know full well I will have been given this, Music matters was a big player in the UK at the time, but this is when you find out the truth about about company, not the glossy ads and slick marketing.
Alesis in an email suggested I contact the company (that has been bankrupt and closed for a while) you never know said Alesis....Yes, I think we do know!
Shortly before buying this amp, I spent £2k on an electronic kit, and boy, I was soooo close to clicking for an Alesis Strata prime, it was in the basket on the screen, but as it was £2000 I decided to review a little more and there were some worrying noises around the module, after this amp disaster, do I feel like I had a lucky escape, opting for a Roland kit with the reliable TD17 module, pheeeeww.
So, in summary, thanks Alesis, you know of this fault as you told me in your email, you know I will have been given 3 years warranty but choosing to swerve any responsibility after 20months on an amp you would be welcome to inspect to in relation to my claim of little use.
I hope this review helps prospective buyers think twice.
Thankfully I have a channel with 18k subscribers from the drumming community, Just chatting about perils and pitfalls of learning the drums at any age. At least I will be able to share my experience with that community as soon as I can put something together.
RW
Rachel W.
Don’t buy - incomplete set! Waste of time!
Christmas morning and I have an upset 7 year old! What they don’t tell you when you purchase the amp to go with the drum kit is that you have to buy the cables separately to connect them!!! So, my child has a Alesis drum kit, Alesis amp and no cable to connect the two! Both devises have Bluetooth; but now, reading up (which I have been for about an hour and a half on Xmas morning!) the two don’t connect together! You can only play music from your smartphone through both!!! Honestly, never known anything like it! Alesis - Put the cables in the box so the product can’t be used or make it so they can be connected together via Bluetooth. £700 complete set for Christmas and it can’t be played! To say I’m upset is an understatement, never mind my 7 year old on Xmas day! Useless website also, can’t contact anyone or email for help.
MS
Martin S.
Recommended drum kit for beginners
Recommended drum kit for beginners, but assembly can be difficult unless you remember that the instrument clamps will rotate around the holding bars. Extra peripherals needed with also such as amplifier to play along with tunes and headphones also as the headphones are non Bluetooth.
JP
jack P.
No one is replying to me where is my Module?
My module for the strata core was faulty, so Alexis told me to send it back and they’d replace it. I asked them if they could send me one first and they said no, so I obliged and sent mine. Well, it’s been months. No module, and they won’t reply. I’ve sent them multiple emails. Nothing. Spent $3000 and I can’t even play the drums because they won’t give me back my module.
WI
wil i am G.
Good setup, bad kick drum
I just got the Alesis nitro max, and I think it works pretty well except for the kick drum. Sometimes it doesn't register and doesn't make any sound. Other than that though, I like it a lot and find it easy to play other songs on it.
HA
Harry
BEWARE
I awoke this morning to fraudulent charges with this company. They were reported to my bank and addressed.