Aldi have become greedy and not interested in customers. Their punitive car parking system delegated to Parkingeye implements fines even if you spend hundreds but forget to enter your reg number... or mislay your receipt ..if you pay cash with no receipt you are stuffed...the staff dont remind you to do this (Wickford new store and new parking system after 25 years on no need to check car reg until now) and the security staff standing next to what I was later told was the reg number screen just stand and grunt when they could actually help you.
CP
Carol P.
I went to Aldi for the first time and…
I went to Aldi for the first time and was very disappointed. The customer service is terrible. I asked a question the gal that works in the produce department rolled her eyes and asked me to make it fast because they are timed. A red flag went up at that point. I asked if they had carrots she said no and they weren't getting anymore. As I was checking out I asked for bags from the cashier and she totally ignored me. So I found a brown bag put me groceries in there and walked out vowing to never go there again. By the way this was Aldi in Whittier California.
MZ
Monica Z.
Bio engineered
I shopped at ALDIs for a long time and found your products to be of good quality. My impression was you were meticulous about what you put on your shelves. However, recently I’ve noticed a lot of bio engineered items which is not good . Considering Aldi‘s produces a lot of their items I don’t understand why you are beginning to offer bad ingredient products? I hope you do better and get that crap off your shelves.
CU
CustomerBOB
Our Aldi in Bayshore,NY used to be…
Our Aldi in Bayshore,NY used to be quick and easy,but not anymore! Recently, they closed most of the cash check outs. So ,now there is only 1 cashier to pay with cash,but they now have 7-8 credit card check outs. I guess Aldi is penalizing customers who use cash by making us wait on long lines. This is totally wrong,some people like to deal with a real live person and use cash...
An ex Aldi`s customer.
DM
David M.
went to aldi store high street Royston…
Sent to aldi store high street Royston barnsley on a Friday evening to pick up a few items for tea that evening. Bought steak mushrooms and some asparagus such was out of date the following day so was reduced in price by 30%. Used self service till we only had a few items and payed. For some reason I checked my receipt to see if 30% was deduced.NO it was not, asked a member of staff about this and was told to go to main till for a refund. So I said does the till not recognise it has been reduced and she said we have to do it manually.come on 21st century technology. So customers be aware your discounted items you will pay full price at self service till unless you shout a member of staff to alter price.GET a sign up aldi to warn customers of this or get some better technologies like all other big supermarkets have.
EM
Ex M.
I was a Store Manager at Aldi in Rochester NY
I worked at Aldi in Rochester NY. As a Store Manager, it’s a revolving door of mediocre employees that will never work as had as Aldi requires, not for $18-20.
You are constantly asked to do more with less, and if your store is slow that week, be prepared to go home. Hours are cut if the sales are not present. Full time is 35-38 hours, you will almost never see OT. Aldi would rather have the store get trashed, empty boxes everywhere with empty shelves before using OT to replenish. That’s why your the Store Manager, you’ll be expected to make up the difference yourself even though your salary and already Required to work 50 hrs on that salary. You get the idea, be prepared to spend 55+ there weekly. Late trucks, Employees that are present but not going to deliver unrealistically high performance standards. Messy, Chaotic stores with no plan from upper management. When you ask the question to them, you get “Welcome to Aldi”. DMs are useless, right out of college. They’ve never worked in the store. That’s actually exactly right! They do not promote Store Management to DM, your ceiling is Store Manager and being dictated too by a college student with no clue. They will not lift a finger to help you, rather, they will micromanage you daily.
But, your groceries are cheap. So they have that going for them.
RE
Reynolds
Rude cashier
The cashier at the aldi in Blairsville GA she was rude older lady there didn't have a quarter at the time she made me stand up there and wait at register only wanted change sometimes you forget she treat me poorly maybe put a change machine in there if she doesn't want to help customers the manger there came from food loin in blue ridge GA he is a good person maybe teach her something on top of that she said I took her cart well I'm handicapped What if someone treated her mom like that
LF
Laurie F.
Re ALDI’s PICKUP:
Re ALDI’s PICKUP:
I was late picking up purchased items, I recd txt msg to click link in txt to let them know I was there. The msg led me no where to announce my arrival. I called Instacart sr hlp line they said go to customer svc. The store hd no cust svc, I asked an employee stocking veggies, he was rude and not able (willing) to hlp he said. I asked fr mgr, he said he was the mgr. I asked fr my order, he said he cldnt gv me my order unless I indicated I hd arrived. He got ruder as time went on and walked away. I followed, he finally asked my name, went to the bk and brot me my order. Absolutely abysmal treatment, this man shd be fired and replaced by someone trained to treat ppl as worthy of manners !!!