ALCOLOCKReviews of alcolockusa.com

From day one, hum louder, blow longer and harder. $79.00 multiple times using this machine that has multiple malfunctions. I have gotten another same machine and new cord with the same issues. I have not been drinking alcohol. And still hours every night stranded at my job because this machine wants to have a mind of its own. It's a nightmare every night dealing with this machine. I have sleepless nights and days when this machine doesn't want to operate. And codes with $79.00 fees regardless if you haven't drank one bit of alcohol during the other night. This machine is nerve racking and needs to be evaluated. I don't like giving reviews out but time to check your machine and please stop charging for unnecessary codes that have no violations on alcohol (For blow harder, blow longer and hum louder=nothing to do with any alcohol.

The machine is always malfunctioning leaving you stranded for hours no matter where you are waiting for a tech to bring new machine. That’s not including time waiting to actually reach someone who can assist you in getting that hours long process started.

LAS MAQUINAS SON SUPER DEFECTUOSAS PARA COBRAR LOS CODIGOS DE REINICIO Y EL PERSONAL QUE LABORA EN ESTA COMPAÑIA SON DE LO PEOR CONTESTAN DE MALA MANERA Y LA SOLUCION PARA TODO ES QUE PAGUEN LO QUE ELLOS DIGAN.

I have been using this company for multiple years and have had numerous complaints about them. First of all a piece of their equipment malfunctioned rendering my vehicle unable to drive. It was not able to be fixed over the phone and was not user error or customer caused. I then lost a day of work and had to pay for my vehicle to be towed in for service, highly inconvenient yet understandable. Then I was refused reimbursement for the tow, the least they could do. The final event among others is that all of my local service centers closed. I was now required to drive 4 hours on a moments notice to have my vehicle serviced. I was assured another center in my area would be opening up and that this would not happen again. I called a week or more ahead of time for the following service to confirm the location and was unable to any help but was assured I’d receive a call back, I called back each day to check in and no response. So for my next appointment I get a call the day of service that I will have to drive again over 4 hours away. This is unacceptable and I asked be compensated for having their equipment removed. Nothing more than the cost incurred to have their service tech uninstall the unit. They refused, and still will require me to pay to have it uninstalled, drive for half a day, and provide zero assistance.

Ive had questionable recalls before but this takes the cake. I havent drank alcohol in more than 24 hours, was able to make multiple errands fine. Didnt eat or drink anything but water, and hit my juul in between stops. All the sudden i get a 1 minute alcohol detected lock out, which the retest i of course pass. I come back to my car and try to start it and fail again getting a 5 minute lockout. Then a 45 minute lockout. No food or drink or anything that they warn you about. I called and they said it could be the heat and to try again when my lockout ends. So here i am with a clean system about to have to pay for the code for having alcohol in my system, and take half a day off work for it. Absolutely incredibly frustrating. If it malfunctions again my car will have to be towed. And by the way, their website claims there are no false readings or malfunctions but its blatantly false,. The product is really really not good, and will end up making you pay more. Takes up to a minuteish to get to the enter sample screen in the heat too so hope you like pit stains. Beyond ridiculous, borderline criminal BS business. Update: emergency hotline told me to go to my closest service center and just wait in line. They have closed sign set to be back at 1 and it is now 2, and i called the emergency hotline again and they had no idea when they would be open and told me i needed an appointment. Which i tried to set up in my first call. I will be switching iid companies this is beyond ridiculous.

This company should not even be allowed to operate. Just had my 3rd time when device malfunctioned. Got into vehicle after work and at least 3 hours after eating or drinking ANYTHING. Immediately get a 5 minute lockout. After 5 minutes, am allowed to start vehicle. Now they're going to charge me about 80 bucks for the 3rd time for a code. There should be a class action lawsuit against this company. Gonna start looking for a lawyer and see if it's possible to sue them. Complete fraud.

I do not like to give companies bad reviews but this one deserves it I've had alcohol installed in my car for 5 months now I told them from day one the unit is defective the people that installed it put the wires on the floor the unit on the floor and the wires run across my emergency brake also the unit always gives me a false positive in the company makes me pay $79 or I won't be able to start my car anymore they've done this numerous times to me and cost me lots of money I am out of a job because I am handicapped and do not have much money every time the device acts up all they say no matter what you tell them is you have to pay to get the code to be able to use your car. It's very simple I was driving a few weeks ago and it told me to pull over and turn the car off so I did and then it put me on a 5-minute lockout so right after 5 minutes I retested and it let me start the car but they still charged me the $79 and it's pretty obvious that I did not drink after 5 minutes it let me start the car I have not drink since my DUI in 2017 this is only one incident today it told me to retest after 5 minutes of driving and the device would not let me it kept saying blow harder blow longer then it said retest not available and immediate notification which means when they are open tomorrow I have to call them and it doesn't matter no matter what even though the device is defective I've told them many many times they're going to say you must pay the $79 or you cannot use your car thank God I only have one more month of this but they take your money always and nobody can do anything about it I looked at reviews and another person asked has anybody thought about a class action against this company I'm not really good with smartphones so I don't know how to respond to that person but this has been going on with multiple people and they keep stealing our money legally it's the worst company I ever dealt with and I can't afford to keep paying them extra money it already cost me $94 a month and then the device being defective they won't do anything about it please somebody help because alkalak will not budge all they want is that $79 every time the device messes up. Worst experience I've ever had with a company it even gave me anxiety to get in my car and start it so I hardly even drive now talk about mental stress and pain and suffering mentally humongous pain and suffering. I wish there was a real person that worked at this company alkalak that would understand and not keep charging me for their device not working correctly thanks for listening.

Wishbi could give them 0... Worst company ever go elsewhere if you need an interlock system!!! Can not stress that enough, they are thieves and will charge you for things and say it's the auto place when it's actually them charging you, they are liars and frauds