Albany Park Reviews | Read Customer Reviews of albanypark.com

Albany Park Reviews | Read Customer Reviews of albanypark.com

Albany Park reviews

Showing 167 reviews with 5 stars · Clear filters

Valerie E.
Jan 26, 2026
Ordering and receiving my sofa and overall satisfaction.
Ordering and receiving my sofa sectional was easy and a no fuss delivery and set up. I would recommend Albany Park if you are in the market for a comfortable sectional pillow style sofa. The cushions are easy to clean and with two dogs and grandkids it has been a game changer when dealing with pet hair and stains.
Response from Albany ParkJan 26, 2026
Thank you so much for the wonderful review! We’re thrilled to hear ordering was easy and delivery/setup was smooth. It’s amazing to know your sectional has been a game changer—especially with two dogs and grandkids! 😊 We really appreciate the recommendation and hope you enjoy many cozy moments ahead.
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Kelly H.
Jan 26, 2026
Fast delivery and set up
Fast delivery and set up. The sofa is exactly as pictured and so beautiful and comfortable
Response from Albany ParkJan 26, 2026
Thank you so much for your kind review! We’re thrilled to hear your sofa arrived quickly and that you love how beautiful and comfortable it is. Enjoy your new space!
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Marcy
Jan 24, 2026
Repeat Kova Customer
Our Kova Pit is amazing. It has exceeded all our expectations and we often get asked about it. This weekend we had a party at the house after which we noticed a number of stains on the Oyster White Chenille fabric, all of which came out quickly with just a quick local clean with a moist rag. As the party wound down a few of us were hanging out on the Kova and our friend asked where we got the sofa. They went on to say they recently bought a Cloud from Restoration Hardware with upgraded fabric and were very disappointed as the RH fabric was breaking down and stained. In addition to the comfort it was the Kova fabric that was much better then the more expensive RH Sofa. Apparently that sofa has to be dry cleaned as compared to our Kova which has removable and washable covers.
Response from Albany ParkJan 26, 2026
Thank you for the incredible feedback! We’re so happy to hear you’re loving your Kova Pit and that the Oyster White Chenille cleaned up quickly after your party. We truly appreciate you sharing your experience—and we love hearing your guests are asking about it!
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George
Jan 22, 2026
Albany Park Kova
I recently purchased a Kova couch and have been using it for the last year, and absolutely love it. Its super comfortable, great for relaxing and watching TV. I also had a problem with delivery, but customer service was great to work with and resolved the issue quickly.
Response from Albany ParkJan 27, 2026
Thank you so much for taking the time to share this! We’re thrilled to hear you’re loving your Kova couch and that it’s been such a great spot for relaxing and watching TV. We also appreciate your patience with the delivery issue and are glad our customer service team was able to resolve it quickly. Enjoy many more cozy moments!
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Happy C.
Jan 22, 2026
We have had two great experiences…
We have had two great experiences with purchases. We purchased a couch and ottoman and they have been great! When a leg broke, customer arrived was amazing and helped us get it fixed with little hassle. Their response time was incredibly quick even during the busy holiday season. Couldn’t be happier.
Response from Albany ParkJan 22, 2026
Thank you so much for the kind review! We’re thrilled to hear you’ve had two great experiences and that you’re loving your couch and ottoman. We also really appreciate you mentioning our customer care team—quick, hassle-free support is always our goal, especially during the busy holiday season. Thanks again for choosing us, and we’re here anytime you need anything!
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Song Y.
Jan 21, 2026
Kova is an amazing well built sofa
Kova is an amazing well built sofa. Their fabrics selection is on point, I was able to order swatches and see which one I like.
Response from Albany ParkJan 21, 2026
Thank you for the amazing feedback! We’re thrilled to hear Kova feels as well-built as we designed it to be. And we’re so glad our swatches made it easy to find the fabric you love. Enjoy your sofa!
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Tracy
Dec 13, 2025
Kova pieces replaced
Bought Kova l-shaped sectional seventeen months ago. Two of the seat sections are broken out underneath, so there is no support when someone sits on it. Total trash, do not buy. Albany Park sent two new replacement pieces. I appreciate how they stand behind their products.
Response from Albany ParkDec 14, 2025
We are very sorry to hear that your sofa did not hold up as it should have. We stand by our products and will make this right - we want you to have an Albany Park sofa that you love! Please reach out to us right away at [email protected] and we will work with you to resolve your issue! Updated reply: we are happy to hear that we were able to resolve the issues that you were experiencing so that you can love your sofa again!
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TimK
Dec 4, 2025
Easy to order online
Easy to order online. I ordered fabric swatches to see and feel before I ordered and they came quickly. Once I placed the order, it shipped quickly, was able to track to the delivery date. Best of all, it was super easy to assemble. My Kova sofa is beautiful and comfortable, we love it!
Response from Albany ParkDec 4, 2025
We appreciate you taking the time to leave a 5-star review! We hope your new Albany Park sofa brings cozy comfort for years to come. Thanks for choosing us for your home!
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