Albany Park is designed to be lived in, loved on, used often and enjoyed. Our comfortable curated collections and beautiful yet durable fabrics ensure quality beyond compare. Because when it comes to cozy, you should never compromise.Be comfortable. Be beautiful. Be at home.We offer high quality materials, fast & free delivery and exceptional customer service.
Albany Park (albanypark.com) has 298 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Joseph F.
Couch is spacious, comfortable and looks great.
Response from Albany ParkMar 27, 2026
Thank you so much for your review! We’re thrilled to hear you’re enjoying the spacious design, comfort, and look of your couch—that’s exactly what we aim for. We appreciate you choosing Albany Park and hope you continue to love it for years to come!
Nancy S.
Buying a new sofa is a big commitment. Doing that online can be a little scary. I appreciate how quickly AP got fabric samples to me. Once that decision was made and my order placed, communication from the company was very good. Packaging was excellent, assembly instructions easy to follow. Finally, I am so very pleased with this piece of furniture. The boucle fabric in mocha is fabulous. Looks beautiful and so comfortable to the touch. The Lido sofa with chaise is a wonderfully inviting and attractive seating option. I’m very happy with this purchase.
Response from Albany ParkMar 19, 2026
Thank you so much for your thoughtful review! We know purchasing a sofa—especially online—is a big decision, so it means a lot to hear that the process felt smooth and reassuring from start to finish. We’re glad the fabric samples helped you feel confident in your choice, and that everything from communication to delivery and assembly met your expectations. And of course, we love hearing how much you’re enjoying the Lido sofa with chaise—the mocha bouclé is such a beautiful, cozy choice! Thank you again for trusting us with your home. We hope your new sofa brings you comfort for years to come!
Sofia S.
The couch is BEAUTIFUL! Came in under a month, you can tell it’s well made. Was so easy to put together and move around. Team was great to reach out to with questions. This is our dream couch.
Response from Albany ParkMar 18, 2026
Thank you so much for your kind words! We’re thrilled to hear your couch arrived quickly and that you love both the quality and ease of setup. It means a lot to know it’s your dream couch — that’s exactly what we hope to deliver. If you ever need anything, we’re always here to help!
Maria M.
Best furniture company, and customer service out there
Response from Albany ParkMar 17, 2026
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with both our furniture and our customer service. Your support means a lot to us, and we look forward to serving you again in the future!
Tina A.
Excellent delivery service fast friendly and super polite. Absolutely love the sectionals I just got another one so now we got 3.
Response from Albany ParkMar 14, 2026
Thank you so much for the kind words! We're thrilled to hear you had a great delivery experience and that you’re loving your sectionals. Three of them — that’s amazing! We truly appreciate your support and are so glad our team could make the process fast, friendly, and smooth. Enjoy your beautiful space, and thanks again for choosing us!
Samantha R.
Albany Park has great customer service! I had an issue with my package getting damaged during shipping. The customer service team quickly responded back to me. They replace the damage section of the couch at no cost. They shipped it right away.
Response from Albany ParkMar 13, 2026
Thank you so much for your kind words! We're sorry your package was damaged during shipping, but we're glad our team was able to respond quickly and get the replacement piece to you right away. Providing fast, hassle-free support is very important to us, and we're happy we could make things right. We hope you're enjoying your Albany Park couch!
Disheka H.
The Kova is perfect! Big couch- you can sit back in and it’s beyond comfortable!!! I love the storage ottoman, there is so much room! The style is everything! I couldn’t be happier with this purchase!
Response from Albany ParkMar 13, 2026
Thank you so much for your kind words! We’re thrilled to hear you’re loving your Kova—especially the comfort and the storage ottoman. It’s great to know it’s the perfect spot to sit back and relax. We truly appreciate you choosing Albany Park and hope you enjoy your couch for many cozy moments to come!
Joshua S.
They were able to do a custom order to replace a pillow my dog destroyed
Response from Albany ParkMar 12, 2026
Thank you for your review! We're glad we could help with a custom replacement pillow and get everything sorted out for you. We know pets can be tough on furniture sometimes, so we're happy we could provide a solution. We appreciate your support and hope you continue enjoying your couch!
