Alarm RelayNational alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
Alarm Relay (alarmrelay.com) has 571 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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571 approved reviews, newest moderated first
Jeffrey W.
It is a rare treat to work with the people at Alarm Relay. I have been impressed with each interaction I've had from my initial inquiry to setting up monitoring service. I think these people really like their jobs and it shows in how they treat customers - cheerfully, knowledgably, and anticipating what needs to be done. I'm already a loyal customer.
John M.
Good feeling know someone else is looking out for you.
Schuh
Great service and def a 5 star company!!
SPOCKU
2nd attempt with them. The first tech (over a year ago) didn't seem to be able to program my panel. 2nd tech was good and got it done. However, the medical alert device keeps having problems and they want to charge me for a tech to look at it when the problem has been there since day one. Poor business practice to nickel and dime a new customer.
Response from Alarm RelayDec 26, 2018
Thank you for the feedback! We're so sorry to hear that you did not have a quality customer service experience. We'd like to make things right for you right away. Can you please contact us via 1-800-624-6866 so we can make sure you are satisfied with your service level? We would hate to see you go.
MP
Great company. Easy to set up service. Service is very responsive. Excellent company for security service.
Response from Alarm RelayDec 21, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Leonard
Have been using them for about three years, by far the best value in home security monitoring.
Response from Alarm RelayDec 21, 2018
Thank you for the feedback Leonard! We are grateful for your business & look forward to continue serving you!
Mike B.
What I enjoy most about Alarm Relay is that a real person answers the phone! That is a huge customer service plus! Great job keep it up!!
Response from Alarm RelayDec 21, 2018
Thank you for the feedback Mike! We are grateful for your business & look forward to continue serving you!
JOSE R.
Just started with them but I'm pleased with what I see and the value.
Response from Alarm RelayDec 20, 2018
Thank you for the feedback Jose! We are grateful for your business & look forward to continue serving you!