Alarm New EnglandReviews of alarmnewengland.com

4.8119 reviews
Home Improvements
2 Park Plaza Suite 205, Boston, Massachusetts

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Alarm New England

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About Alarm New England

Get a customized next-gen security system with New England's fastest emergency response starting at $24.99/month. Switch your burglar and fire alarm systems in MA, CT, or RI to us today for no cost.

Alarm New England (alarmnewengland.com) has 119 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: alarmnewengland.com
Website: alarmnewengland.com
Category: Home Improvements
Location: Boston, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 55% of reviews.
Latest: Most recent review: November 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Alarm New England reviews

Showing 108 reviews with 5 stars · Clear filters

Joel
Oct 22, 2018
Excellent customer service
Excellent customer service, from VP to sales to back office staff Alarm New England are a true meaning of excellence. We’re extremely satisfied; congrats to Alexandra and her staff for always exceeding my expectations. It’s very evident that this company cares and values their business.
Response from Alarm New EnglandNov 6, 2018
Thank you for sharing, Joel! We are thrilled you experienced great customer service. Thank you for choosing Alarm New England to protect your home and family. -Alexandra
Mike W.
Oct 19, 2018
A good experience overall
A good experience overall
Response from Alarm New EnglandNov 6, 2018
We are thrilled you had a positive experience, Mike! Thank you for choosing Alarm New England.
Judy
Oct 18, 2018
Early false alarm this morning from…
Early false alarm this morning from broiling my lunch New condo new stove Alarm service was so helpful and patient Thank you all ⭐️⭐️⭐️⭐️⭐️
Response from Alarm New EnglandOct 19, 2018
Thank you for sharing, Judy! We are glad our central station was able to assist you. Thank you for choosing Alarm New England to protect your home. - Alexandra
Karra P.
Oct 18, 2018
Very satisfied with alarm new England’s…
Very satisfied with alarm new England’s service.
Response from Alarm New EnglandOct 19, 2018
We are thrilled you experienced great customer service, Karra! Thank you for choosing Alarm New England to protect your home and family. - Alexandra
Mary A.
Oct 18, 2018
Great company!
Great company! Feel safe at home and when I am away. Love having my fire alarms hooked up as well. Peace of mind day and night whether I am home or away’
Response from Alarm New EnglandOct 19, 2018
We're so happy that you feel safe, Mary Ann. Thank you for choosing Alarm New England to protect your home and family. - Alexandra
Michael
Oct 18, 2018
Amazing
Incredible customer service- very helpful at every step of the process.
Response from Alarm New EnglandOct 18, 2018
Thank you for sharing, Michael! We are happy you experienced great customer service from our team. Thank you for choosing Alarm New England to protect your home. - Alexandra
Dana
Oct 18, 2018
A solid company
Everything has been top notch, so far. The company is very easy to deal with and are very receptive to your needs. I was very pleased with the installation and I love the high tech equipment. Luckily, I have not had any alarms, to date, but I have peace of mind knowing they are there.
Response from Alarm New EnglandOct 18, 2018
Thank you for sharing, Dana! We are thrilled you're having a great experience with us so far. Thank you for choosing Alarm New England to protect your home. - Alexandra
William
Oct 17, 2018
Great service
Great service
Response from Alarm New EnglandOct 18, 2018
We are thrilled you experienced great customer service, William! Thank you for choosing Alarm New England to protect your home and family. - Alexandra

Alarm New EnglandReviews of alarmnewengland.com

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About Alarm New England

About these reviews

More in Home Improvements, Massachusetts

Cooper Lace

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Excellent customer service

A good experience overall

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