shannon D.
Great company .
Great company .. could not be happier.. they are even pleasant when I trip my own alarm ;-)

Get a customized next-gen security system with New England's fastest emergency response starting at $24.99/month. Switch your burglar and fire alarm systems in MA, CT, or RI to us today for no cost.
Alarm New England (alarmnewengland.com) has 119 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Home Improvements · AMHERST, Massachusetts
Excellent

Home Improvements · Arlington, Massachusetts
Excellent
Home Improvements · Quincy, Massachusetts
Excellent

Home Improvements · Boston, Massachusetts
Excellent
Showing 108 reviews with 5 stars · Clear filters
shannon D.
Great company .. could not be happier.. they are even pleasant when I trip my own alarm ;-)
Michael T.
Alarm New England has been great. The installer was very knowledgeable and outgoing. Connie was fantastic also when it came down to downloading the app for my phone.
david
excellent and prompt service
Ken F.
This company runs smoothly and is very responsive to concerns consistently. All service appointments are kept and work is done efficiently. We have been satisfied customers for over 11 years.
Harry K.
Dorothy, John and Kenny from Alarm New England were friendly, professional and very helpful. The buying and installation experience was excellent.
JC
I am an Alarm New England customer for over two decades, residing in a remote area of the commonwealth, and am comfortable in providing the highest survey rating. Notwithstanding our location, in the few times of needed service over many years, the company was consistently responsive and thorough in addressing our needs. Indeed, they have earned my rating!
Kathryn N.
My husband and I installed our system with Connie walking us through the process. We had some connectivity issues early on, but Connie quickly realized that due to the footprint of our house and a couple of odd bump-outs, a repeater was needed. We plugged in the repeater and voila! No more problems. More recently we added keyless deadbolt locks- Connie FaceTimed with us to get those units tied into the alarm panel, and they are working beauifully. We highly recommend Alarm New England!
Saba
Connie M. has made herself so available to us with our many, many questions. She has guided us through keep our office and building safe and secure. Her experience is clear but her compassion sets her apart. She has been patient, understand and helpful in our one-year together at Alarm New England. Before we were introduced to Connie, we were ready to leave Alarm New England due to a negative experience in working together only 3 weeks. Connie is definitely the reason we stayed.