Alarm New EnglandReviews of alarmnewengland.com

4.8119 reviews
Home Improvements
2 Park Plaza Suite 205, Boston, Massachusetts

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Alarm New England

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About Alarm New England

Get a customized next-gen security system with New England's fastest emergency response starting at $24.99/month. Switch your burglar and fire alarm systems in MA, CT, or RI to us today for no cost.

Alarm New England (alarmnewengland.com) has 119 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: alarmnewengland.com
Website: alarmnewengland.com
Category: Home Improvements
Location: Boston, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 55% of reviews.
Latest: Most recent review: November 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Alarm New England reviews

Showing 108 reviews with 5 stars · Clear filters

Ira
Oct 17, 2018
I put this system into my daughters new…
I put this system into my daughters new home. I live many miles away and had it all done on the phone and they helped me get it done without one problem. Who could could ask for anything more. My daughter is very happy with the system and feels totally secure having Alarm Ne England guarding her house and her. Ira Barry, a happy father knowing his daughter is being guarded by Alarm New England
Response from Alarm New EnglandOct 18, 2018
Thank you for sharing, Ira! We are thrilled your daughter is happy with her system and that the process went smoothly. Thank you for choosing us to protect your family. - Alexandra
Ken P.
Oct 17, 2018
satisfied123
very good company every time we have had a problem it has been resolved quickly and promptly
Response from Alarm New EnglandOct 18, 2018
Thank you for sharing, Ken, we are glad that your system issues were resolved! Thank you for choosing Alarm New England to protect your home. - Alexandra
Michael
Oct 17, 2018
Great Company and Service
The quality of service, available, options, and pricing is all exceptional and puts Alarm New England above the competition. A self install is super easy and you have a dedicated staff member walk you through it the whole time. Have had no complaints with our system and the easy to use app is perfect for setting the system as you leave and come back from trips.
Response from Alarm New EnglandOct 18, 2018
Thank you for sharing, Michael! We are thrilled the self-installation process went smoothly for you and you experienced great customer service throughout. Thank you for choosing Alarm New England to protect your home. - Alexandra
Happy S.
Oct 17, 2018
Exceptional customer service!!
Exceptional customer service!!! Excellent response time! Extremely satisfied!!! I’m so happy that I read the reviews and chose Alarm New England. Initially, I was skeptical about not choosing a national brand. However, I couldn’t be happier with my decision.
Response from Alarm New EnglandOct 18, 2018
Thank you for sharing! We're happy you chose a local business to protect your home and that your experience with us has been overwhelmingly positive. - Alexandra
Frank
Oct 17, 2018
Had a great experience with sales team
Had a great experience with sales team, installation team and billing - when I had to have an issue resolved. Overall, very good experience, great service and smart app for arming/disarming system.
Response from Alarm New EnglandOct 18, 2018
Thank you for sharing, Frank! We're glad you had a great end-to-end experience with our sales and service teams, and that your issues were successfully resolved. Thank you for choosing Alarm New England to protect your home. - Alexandra
Dean
Oct 17, 2018
Excellent organization.
From the first telephone contact to post installation, it was an excellent experience by professional and incredibly patient and friendly people. Would highly recommend Alarm New England to anyone.
Response from Alarm New EnglandOct 18, 2018
We are thrilled you experienced great customer service, Dean! Thank you for choosing Alarm New England to protect your home and family.
Feelin Smoothie L.
Oct 17, 2018
Smooth process from consultation to…
Smooth process from consultation to setup. Everything was perfect. Very competitive pricing. Highly recommend!
Response from Alarm New EnglandOct 18, 2018
Thank you for sharing! We're glad you had a great end-to-end experience with our sales and service teams. Thank you for choosing Alarm New England to protect your business. - Alexandra
Melissa
Oct 17, 2018
Alarm New England
The best alarm system I have ever had and the best customer service. I recommend this company strongly with no hesitation.
Response from Alarm New EnglandOct 18, 2018
We are thrilled you experienced great customer service and are happy with your system, Melissa! Thank you for choosing Alarm New England to protect your home. - Alexandra

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