Alarm GridReviews of alarmgrid.com

I bought a Qolsys system and wanted to do this as a DIY project. This company is fantastic. I had to call multiple times to help configuring and deciding what to buy and what would be compatible. They were very generous with their time, and universally highly knowledgeable. No hard sell, and when tech problems arose, very helpful and patient. They took back something I ordered by mistake without questions or hassle. Extremely reputable company. Prices reasonable too. I recommend them extremely highly--5 stars.

I bought a house that had a panel already installed and it suddenly ran into some communication trouble that seemed unfixable due to code changes. I was at a loss and immensely frustrated with the issue until I got ahold of Kalen D. He was able to entirely resolve the issue and create avenues for me to solve future problems. It took very little time and he really rescued my day. If you have problems with your panel, I absolutely recommend!!

Excellent Customer Service and assistance in setting up service for our alarm system, thank you Darrell K!

Kalen D provided prompt and courteous technical support for my 2GIG system upgrade from a GC2 to Edge security panel. We ran into issues but worked through them expeditiously. Well done! Anthony

Alarm Grid is an outstanding home security provider that truly sets the bar for service and reliability. Their team especially Darrel K goes above and beyond to ensure that customers receive not only top-tier security products but also an unmatched level of support. Whether you’re a DIY user looking for guidance or seeking high-quality equipment, Alarm Grid’s knowledgeable and friendly staff make the process seamless. One of their biggest strengths is their customer-first approach. They don’t lock users into long-term contracts, and their monitoring services are both affordable and flexible. Their tech support is exceptional—patient, detailed, and always willing to help troubleshoot any issues. Unlike many competitors, Alarm Grid empowers customers with clear instructions, video guides, and direct access to real experts who genuinely care about getting things right. If you’re looking for a security company that prioritizes service, transparency, and customer satisfaction, Alarm Grid is a top choice. Their commitment to excellence makes them a standout in the industry.

Alarm Grid gave me all the support to have my system on board, with patience and kindness. At the end Darrel K help me doing the setting up manually of my system. Great experience, thank you guys! They just don't give up untill everything is setup properly.

I am very impressed by their customer service throughout the whole conversion process and prior to sign up. Especially the fact that there is a phone number to call anytime you to may need to speak to someone. (Very rare these days) Great group of people!

Brandon was a great help in setting up monitoring of my system. He worked me into his schedule last minute and answered every question. The world needs more like him. Thanks Brandon!