Alarm Grid Reviews | Read Customer Reviews of alarmgrid.com

Alarm Grid Reviews | Read Customer Reviews of alarmgrid.com

Alarm Grid reviews

471 approved reviews, newest moderated first

Amitoj K.
Mar 30, 2020
Excellent customer service
Excellent customer service. The whole process of ordering and getting set up with monitoring was quick and easy. Doesn’t get better than this. Aja and Amanda were very helpful
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Steve O.
Mar 25, 2020
EXCELLENT Customer Service, Online Resources, and Set-up!
Just set up monitoring from Alarm Grid. Prior to that, I worked with them to determine what was required to bring my system up to date, which included adding a new communicator. The information Alarm Grid provided was EXCEPTIONAL - the detailed videos, the step by step instructions, and all. I did the installation of everything myself - but could not have done it without their videos and manuals, which made it all easy! System monitoring was set up by Dylan, and he was awesome as well! After I did the installation myself, he remoted in and got everything working, sent me information on how to connect with Total Connect 2.0, and got me up and running. He was great overall - answered all of my questions, told me exactly what I had to do, and helped me step through the process. Overall, I don't have experience with their monitoring service yet, but I expect great things! Their customer service is fantastic, and online resources are among the best I've dealt with - ever! Thanks, Dylan!
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Luis U.
Mar 19, 2020
Great experience
Great experience from offering recommendations on the security system to great instructional videos on installation/configuration. Jarrett and Dylan were super helpful and made the overall experience very easy. Great job guys!
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Stuart A.
Mar 5, 2020
The entire experience was awesome
The entire experience was awesome. Upfront communication was key to having a successful install. Jarrett and Dylan were efficient and made the entire experience easy and fast.
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Michael G.
Mar 4, 2020
Jarrett and Dylan were super helpful…
Jarrett and Dylan were super helpful and patient throughout the process. I would 100% recommend Alarm Grid
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Leon D.
Mar 3, 2020
really easy to work with
really easy to work with
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A B.
Feb 27, 2020
I selected Alarm Grid after weeks of research
I recently signed up for monitoring by Alarm Grid after performing weeks worth of research to find the best value. The monitoring activation process was efficient and professional and required just one phone call. I am happy with my decision and would select Alarm Grid again. Thank you to tech Dylan!
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MARIAN S.
Feb 20, 2020
DYLAN WAS THE TECH GUY THAT HELPED ME…
DYLAN WAS THE TECH GUY THAT HELPED ME INSTALL MY SYSTEM. I WAS VERY PLEASED WITH HIS PATIENCE AS I AM A SENIOR CITIZEN AND HE WALKED ME THROUGH THE WHOLE PROCESS. GREAT COMPANY
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