Alan MedsReviews of alanmeds.com

Response from Alan MedsJul 16, 2024

Hi Marcy - we're sorry to hear you didn't see results right away however this is to be expected! GLP-1 medications (including Semaglutide and Tirzepatide) typically take about 2 to 3 months to show their full effects taken in conjunction with nutrition and lifestyle adjustments. though individual results may vary. The first month is mainly focused on getting your body accustomed to the medication. At Alan Meds, we follow the same dosing titration schedule as name-brand medications, starting with a lower dose to allow the body time to adjust and minimize potential side effects before increasing the dosage. If you have any specific questions or concerns about your dosage, you can always discuss them with our doctors via the Alan Meds portal. We've cancelled your order, but if you'd like to give Alan Meds another try, we're always happy to support at [email protected]!

Response from Alan MedsJul 10, 2024

Hi Madeleine - we're sorry to hear that you experienced side effects on the medication. Nausea is a very common side effect when taking GLP-1 medications, which is why our doctors typically include anti-nausea medication. In most cases, the nausea subsides once your body becomes accustomed to the medication. Our team cancelled your order earlier today. If you decide to rejoin Alan Meds or have any other questions, please don't hesitate to reach out to us [email protected]!

Response from Alan MedsJul 10, 2024

Hi Matthew -- thank you for taking the time to share the details of your experience with us. It is not the experience that we aim to provide our customers and we are sorry for this. We advise our customers to follow their exact prescription and dose instructions provided by their doctor. Our team attempted to reach you today as we are concerned you are not following the prescription instructions and want to ensure your well being. We encourage you to report the effects to your Alan Meds doctor or your personal primary care provider. All of our partner pharmacies are rigorously vetted, comply with state board regulations, and hold PCAB accreditations—a distinction achieved by less than 1% of US compounding pharmacies. We stand behind the quality of their medication. Your health and safety are our number one priority and we hope we can make this up to your satisfaction. We have processed a refund of your order. Regards, Alan Meds Customer Experience Team

Response from Alan MedsJun 25, 2024

Hi Richard, Thank you for taking the time to share the details of your experience with us. It is not the level of service or experience that we aim to provide our customers and we are truly sorry for this. We are actively working with our partners to improve our service. Our number one goal is to provide our customers their medication in a timely and stress free manner and support them in their weight management journey, we did not meet this goal for you and know we let you down. A member of our team is reaching out to you today to speak with your directly so we can make this up to your satisfaction. Thank you!

Response from Alan MedsJun 26, 2024

Hi there! We're sorry to hear you didn't see results right away however this is to be expected! GLP-1 medications (including Semaglutide and Tirzepatide) typically take about 2 to 3 months to show their full effects taken in conjunction with nutrition and lifestyle adjustments. though individual results may vary. The first month is mainly focused on getting your body accustomed to the medication. At Alan Meds, we follow the same dosing titration schedule as name-brand medications, starting with a lower dose to allow the body time to adjust and minimize potential side effects before increasing the dosage. If you have any specific questions or concerns about your dosage, you can always discuss them with our doctors via the Alan Meds portal. Regarding quality, we only work with U.S. based, accredited pharmacies who have rigorous standards and fulfill a high volume of orders each month. Our goal is always to help you achieve the results you wanted when you joined our program. If we can be of assistance, we're always eager to help. Please send us a note at [email protected] and let us know what we can do for you!

Response from Alan MedsJun 14, 2024

Hi Dawn, I'm sorry to hear of this poor experience. It's not to the standard we have set for our customer service. We have been navigating very high demand for our program which unfortunately outpaced our customer service capacity, and led to the longer than expected wait time. We have been hiring on our customer experience team rapidly to ensure we can provide top notch service. I would like to invite you back to Alan Meds to experience our services the way we intended to. If this is amenable to you, please reach out to [email protected] and let us know the best time to contact you directly so we can make this up to your satisfaction.

Response from Alan MedsJun 14, 2024

Hi Siesta, thank you for your review. We have been working through some technical issues with our customer portal which have since been resolved. If I can encourage you to give us another try, please reach out to [email protected] so we can make this up to your satisfaction.

Response from Alan MedsJun 14, 2024

Hi ED, I'm sorry to hear of this poor experience. It's not to the standard we have set for our customer service. We have been navigating very high demand for our program which unfortunately outpaced our customer service capacity, and led to the longer than expected wait time. We have been hiring on our customer experience team rapidly to ensure we can provide top notch service. I would like to invite you back to Alan Meds to experience our services the way we intended to. If this is amenable to you, please reach out to [email protected] and let us know the best time to contact you directly so we can make this up to your satisfaction.