Alan MedsReviews of alanmeds.com

Response from Alan MedsJul 18, 2024

Thank you for sharing your feedback about your experience with us, Monet. We appreciate your kind words about their timeliness and efficiency in the process. It's unfortunate to hear about your challenges with customer service responses and package delays. Your insights are valuable and will be shared with the team to improve the service quality for all customers. We're glad to hear that Semaglutide has been beneficial for you in your weight loss journey. If you need any further assistance, please feel free to reach out to [email protected].

Response from Alan MedsJul 16, 2024

Hi Lynda! We would be happy to discuss any questions you may have on the Alan Meds program - please feel free to reach out to our care team at [email protected] or (855) 837-6337.

Response from Alan MedsJul 25, 2024

Thank you for sharing your feedback, Ann. We're sorry to hear about your concerns and value your feedback very much as we continually seek to improve our customers' experience. We offer our customers discounted pricing off the retail price and have an introductory month pricing. We occasionally provide different discounts and promotions and know that our team has been in touch directly to provide this to you.  We understand that navigating payment options can be a hassle. At Alan Meds, while we don’t accept insurance, we’ve worked hard to make our program affordable. Our costs are typically 30-65% lower than what you'd pay at retail cash rates. We're committed to providing you with quality care that’s both effective and economical.

Response from Alan MedsJul 22, 2024

Thank you for sharing your feedback, Cynthia. We're sorry to hear about your concerns and value your feedback very much as we continually seek to improve our customers' experience. We offer our customers discounted pricing off the retail price and have an introductory month pricing. Our regular monthly includes your telehealth appointment, unlimited access to message with your doctor, compounded medication at any dosage (if prescribed), and access to a portal where you can manage your care plan and track progress. We understand that navigating payment options can be a hassle. At Alan Meds, while we don’t accept insurance, we’ve worked hard to make our program affordable. Our costs are typically 30-65% lower than what you'd pay at retail cash rates. We're committed to providing you with quality care that’s both effective and economical.

Response from Alan MedsJun 30, 2024

Hi Nancy - thank you for sharing your experience and exciting results! If there's anyting we can do to support you, please don't hesitate to reach out at [email protected]

Response from Alan MedsApr 24, 2024

Hi! We're sorry to hear you're having issues. Please email us at [email protected] or give us a call at (855) 837-6337 so that we can help promptly. Your feedback is essential to improve our processes and enhance your experience. Thank you!