Trusandra
Price I paid is much higher than Eli…
Price I paid is much higher than Eli Lilly's new cost cut for the same medication. Why should I stay with your program at a higher cost? What discount will you offer me? I previously asked for a discount with a six month commitment but have not received a response.
Response from Alan MedsSep 3, 2024
Hi Trusandra. We're sorry to hear about your concerns and value your feedback as we continually seek to improve our customers' experience. We recently launched several new pricing plan options, including a 6 month discount program, to give our customers more options. A member of our team has reached out to you to go over our new pricing options, we'd love to find a plan that works for you! We offer one monthly price for all doses with a discount on the first month. Our regular monthly includes your telehealth appointment, unlimited access to message with your doctor, compounded medication at any dosage (if prescribed), and access to a portal where you can manage your care plan and track progress. We understand that navigating payment options can be a hassle and we're committed to providing you with quality care that’s both effective and economical. Please don't hesitate to reach our team [email protected].




