Alan MedsReviews of alanmeds.com

Response from Alan MedsJul 2, 2026

Thank you for taking the time to share your feedback. We're sorry to hear that our program did not meet your expectations. We'd like to clarify a few points for anyone reading your review. Our GLP-1 Microdosing Program is not marketed or intended as a weight loss or weight management treatment. It is part of our Longevity offerings, and we clearly communicate throughout the program materials and on our website that it is designed for wellness and healthy aging—not weight management. We'd also like to correct the pricing information. One of our available GLP-1 Microdosing plans is priced at $870 for the full six-month program, which averages approximately $145 per month, rather than $800 per month as stated in your review. We also understand that you have concerns about the science behind the program. While reasonable people may have differing opinions, our approach is informed by emerging scientific research. For those interested in learning more, we've published an overview of the available evidence, along with references to the underlying studies, here: https://www.alanmeds.com/resource/microdosing-glp-1-a-science-backed-path-to-longevity-wellness. We value honest feedback and are committed to providing clear, transparent information so individuals can make informed decisions about the programs that are right for them.

Response from Alan MedsMar 9, 2026

Thank you for sharing your experience. We’re sorry the cancellation process felt unclear and frustrating—that’s certainly not the experience we want for our members. While members can update many aspects of their account through the portal, cancellation requests must be submitted through our support team. This process is outlined in our FAQ and Terms of Service and helps ensure requests are handled securely and in compliance with healthcare privacy regulations. We also send renewal reminder emails in advance of billing so members have time to make any needed changes to their account before an order is processed. We’re glad we were able to review your case and resolve the concern in this case. If you ever need assistance in the future, please feel free to reach out to us at [email protected] and our team will be happy to help.

Response from Alan MedsSep 25, 2025

Hi Sandra, Thank you for sharing your experience with us. We’re sorry to hear about your concerns and have requested your contact information so we can connect with you directly. We’re here to help and look forward to making things right for you.

Response from Alan MedsSep 11, 2025

Dear L.C, Thank you for sharing your feedback with us. We’re sorry to hear your experience didn’t meet your expectations, and we’re committed to making it right. We’ve reached out to you directly to discuss this further and find the best way to address your concerns. Your satisfaction is our priority, and we look forward to resolving this for you.

Response from Alan MedsAug 28, 2025

Hi Deborah, Thank you for sharing your feedback, and we sincerely apologize for the delay in getting back to you. Over the past few days, we’ve been managing an unusually high volume of requests, but we always strive to provide timely support and regret that we fell short here. As with other online transactions, payment is processed first, before orders are shipped out. Orders are only completed once the required medical intake information has been submitted and reviewed by a licensed provider. Because an intake was not completed, no prescription was issued and no medication was shipped. The account was canceled and the refund has been processed. Refunds generally appear within a few business days, depending on the financial institution. For any additional questions, please forward your concerns to [email protected] and we will do our best to address it as quickly as possible.

Response from Alan MedsAug 6, 2025

Hi AB, Thank you for sharing your experience with us. We’re sorry to hear about your concerns and have requested your contact information so we can connect with you directly. We’re here to help and look forward to making things right for you.

Response from Alan MedsJul 24, 2025

Hi Ammes, Thank you for sharing your experience with us. We requested your information so that we could follow up with you regarding this concern. However, we never heard back and do not have any accounts matching this full name. Please reach out to [email protected] so that we can further address your concerns. If your vials were damaged during transit, we have and will replace medication, when provided documentation.