AKCRxReviews of akcpetrx.com

Great service. Helpful staff and on time delivery. Did I mention great prices and fresh product. I previously got nexguard from my vet. It was hard as a rock and my dogs didn’t want to eat it. When I bought from you, the nexguard was fresh and soft .. totally different. I appreciate fresh product, thank you.

Couldn’t get them to find the vet approval for a prescription. By the time I received the 10th attempt email I told the company to delete my account and cancel everything because they were still claiming they didn’t get approval. Then I receive two prescription at two different tones, in the mail and my cc has been charged. After they were told they weren’t approved to charge. I also changed the card number on file to prevent this and they went around that to my original cc#to charge.

AKCrx screwed me. I ordered Carprofen on 16 June. The vet faxed back the prescription 3 times. I finally intervened 8 days ago and verified AKCrx had the prescription. Well guess what 8 days later (02 July) no carprofen. Called again, after being on hold forever listing to that obnoxious panio music, they said they would expedite the shipment. NEVER AGAIN Update: got an email saying my prescription was approved on 8 July and shipped with a 25% discount. Let's see: ordered 16 June not approved until 8 July. 23 days. Still waiting for it to show up in the United States Postal service.

UPDATE -- I'd like to commend AKCRx for their follow up to my problem. I received a personal phone call from someone at "corporate" who apologize for my experience. They reviewed the file and admitted there was a serious disconnect between them and my vet where the faxed approved script was not electronically going into my file so the prescription could be processed. The young lady said they are looking into the matter to determine what the problem was so that it can be fixed. I'm expecting an auto-refill in August. We'll see how this goes. This was a disaster. My vet faxed and e-mailed their prescription approval 4 times, and yet AKCRx requested approval a FIFTH time via e-mail. It wasn't until my Vet's office called and had a phone conversation with AKCRx (following their having complied with AKCRx repeated requests) that my approved prescription moved forward and was filled.

The recent heat has caused a significant increase in fleas, and my service dogs regular flea prevention medication was not providing enough protection. My vet recommended Simparica, which was not only available from AKCRx… it was available for far less than I had expected to pay, and was shipped and received within 3 days!

EVERYTHING

I switched to your pharmacy because of getting my fur babies their meds and needed preventative . You haven taken care of notifying their vet and letting me know ASAP Once you got the script it was shipped and had it within the 3 to 5 days Usually less Last pharmacy started out good than took way too long could never really talk to them It was getting to the point of trying to get scripts from our pharmacy which would cost more or they didn't carry it Thank you for caring enough to take care and calling our Vets for script right away and being fair in pricing Especially in times like these and people have budgets but we have a responsibility to our pets they are family Our Veterinarian and staff could not be any better and now I found a good pharmacy Thank you

Great products fast service