AKCRxYour trusted source for brand-name pet medications.
AKCRx (akcpetrx.com) has 17 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Pharmacy & Medicine · Lehigh Acres, Florida
Excellent
Pharmacy & Medicine · Clearwater, Florida
Excellent
Pharmacy & Medicine · Sunrise Florida, Florida
Excellent
Pharmacy & Medicine · Orlando, Florida
Excellent
17 approved reviews, newest moderated first
Scott W.
I had recently ordered $140 worth of medication through AKCrx. Unfortunately my pup passed away the day I got the medication. I called to see if I could return it which I doubted as it was medication. Everyone was so kind they told me to keep it and they refunded the cost and fall. Great company to work with
Response from AKCRxFeb 2, 2026
Thank you so much for your positive review! We're sending you well wishes during this difficult time.
Lindsay Q.
I would not recommend AKCPTRX based on my experience. I submitted a prescription for fluoxetine 10 mg tablets on September 4, 2025, and as of now, I still haven’t received it. I reached out to customer service multiple times by email and phone, but the issue was never resolved. This has been extremely frustrating and disappointing, especially when it comes to something as important as medication. I’ve since decided to cancel my relationship with this pharmacy. I hope AKCPTRX takes this feedback seriously and improves their communication and prescription fulfillment process for future patients.
Response from AKCRxNov 6, 2025
Thank you for your honest feedback, and we sincerely apologize for the frustration and delays you experienced. While we did reach out regarding a mismatch between the prescribed form and your requested form, we recognize that our follow-up wasn’t nearly proactive enough and we take full responsibility for that. Thank you for taking the time to speak with us today.
itsjust M.
Their ad from registering my new puppy was VERY misleading. "Free trial" isn't free because you have to utilize autoship. That info was buried at the very end of the finest print. In fact, checkout never even gave me a place to enter a coupon code. Customer support was great when I called. Prices were comparable. But I will not trust a company who uses misleading advertisement to provide a service for me. Starting out on the wrong foot! Thanks but no thanks.
Response from AKCRxMar 26, 2025
We want to extend our sincere gratitude for taking the time to share your experience with us. Your insights are invaluable to us as we continuously strive to improve our services and ensure a positive experience for all our customers. To clarify the terms, this program is designed to help ensure that your pet stays on track with their treatment and that you receive a consistent, timely supply of their medication.
M M.
I’ve been receiving my order without no issues for months but last month I didn’t receive it. There’s always a problem to contact the vet, I received several emails about it every month. I think I shouldn’t be the one calling my vet every time. The website is not customer friendly at all. Changing the dosage is a headache and I found out that if you want to stop your auto shipment you can’t! They have the option but it doesn’t work. What is this? Call them several times…no answer! I just sent them an email hoping to solve this situation. Anyway, just want people to know what to expect.
Response from AKCRxJan 14, 2025
Thank you for bringing this matter to our attention. We're sorry to hear about the challenges you've faced. We want to help you with a resolution, but we’re unable to locate your account with the limited information we have. Please reach out to us via phone, email, or chat, so we can work towards a solution.
Lisa
My order was handled and fulfilled promptly. They were also kind enough to notice and delete a duplicate order that I had placed by mistake!
Response from AKCRxJul 23, 2024
We're delighted to hear that you enjoyed our service! Thank you for your kind review and for recognizing our efforts. Your feedback motivates us to continue delivering top-notch service. We're grateful for your support and can't wait to see you again soon!
Ann M.
Waited approximately 3 was before I called concerning my order to find out there was a problem and unable to ship. Order was corrected, shipped and received in a timely manor. I’m waiting for auto refills at this time
Response from AKCRxJul 25, 2024
Thanks for sharing your feedback! We're committed to making improvements based on the experiences of our customers.
Tim O.
Good pricing, fast service and greta follow-up
Response from AKCRxJul 18, 2024
Thanks for your review! We’re pleased to be part of your efforts to keep your pet happy, healthy, and active.
Karen M.
Easy to get my dog’s monthly meds. Saves me a ton of money, too.
Response from AKCRxJul 18, 2024
Thank you for your complimentary review! We're grateful for the opportunity to serve you and look forward being meeting your pet’s pharmacy needs for years to come!