AivituvinNothing is more exciting than having a dream house for your pets, whether it's an indoor or outdoor rabbit hutch, chicken coop, cat house, hamster cage, guinea pig cage, turtle habitat, or bird cage!
Aivituvin (aivituvin.com) has 123 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 11 reviews with 2 stars · Clear filters
Niccol B.
Several pieces damaged. Email company twice with no response.
Response from AivituvinApr 8, 2025
We are sorry to hear that your product arrived in damage. Pls help to send order number and pictures of damaged part to our email at [email protected]. We will help you to solve the problem.
Norma F.
I was waiting on a replacement heating pad for the medium insulated dog house before leaving this review. This house is absolutely beautiful and aside from getting the caps on the feet, it was fairly easy to put together by myself. With the insulation in, the house is much smaller than I expected. A rat terrier (small dog) JUST fits, so if you have a medium dog, you're going to need a large. Unfortunately, the heating pad worked only one day. I wrote to send it back and it took a couple evasive replies from them before I got a positive response. They first told me the factory did not have any and they were waiting on a new shipment. It would take about 15 days. A month later plus a reminder email and I finally got one shipped to me. It didn't work at all.
Response from AivituvinApr 8, 2025
We are sorry about it. It is delayed bacause of our Chinese New Year Holiday. Thank you so much for your patience and understanding.
Shango
The product arrived in poor condition with several broken, chipped, and splintered pieces.
Response from AivituvinFeb 2, 2025
Thanks for your support to Aivituvin.Pls contact us at [email protected] with order number and we will help you with any problems with order or product.
