Hanna
RUDE
I dobt even want to give them one star. Thay are very rude and unprofessional. There Customer service sucks. I purchased and then get a email telling me my ordered will be canceled if I don't pay more for different shipping. I emailed back with a few questions. None of them got answered. Instead I was told to go eles where and my order got canceled. This is bull****. UPDATE!! how did I focus you to do anything? Lol is that possible? Your company need to have people that treat other with respect. "Customers first" is how its supposed too be. Your customer service should be one of your top priorities. Instead you tell your customers to purchase elsewhere and that they aren't with your smile. You also said that "my stupid comments isn't gonna effect your 10years Business yet I get a email this moring telling to that I will be allowed to b place a order again only if I remove my bad review. Really? I still haven't even gotten my refund yet. Update: respectful? I guess you calling me a b**** numerous of times and also making a comment that said " You must be a black bi***" is what you call respectful. Your racist and very rude. Your actually out of control. Please dont give your money to this company!!
Response from AiryhairJul 5, 2020
Hello, so the full story is that you wanted the 1-5 days delivery but refused to pay for express shipping. The reason we had to cancel your order is simple. We know it is impossible to meet such criteria and we explained how long free shipping takes, especially due to delays during the covid-19 period, yet, you still want to "force" us to ship your order. You sent us tons of SPAM emails with all rude words starting with the f, s and then boasted on how you will post many bad reviews. Therefore, we cannot accept such clients. EDIT: "Customers first" is correct for customers that are respectful to our staff, we don't support Karens and abusive people, that doesn't give you access to our product, sorry. You have confirmed that you've got a refund in the last email, so please just stop making up fake stories.


