AirportrecoveryReviews of airportrecovery.com

It is a scam. I recovered my items myself, and they continued to email me that were working on the case.

ARS did not recover my item. (It was found by the airline.) ARS offered a partial refund that I have never received after 5 weeks of emails and calls. DO NOT USE THIS COMPANY.

Very much a scam you get one phone call to verify payment and then nothing but automated emails and chats. We found the device on our own and all we needed the service to do was arrange pick up and shipping. And they wouldnt read a single email i sent explaining this.

I want to warn others based on my experience. I paid Airport Recovery Service (ARS) to help retrieve my lost items from Istanbul Airport, and it quickly became clear that they are not doing anything they claim. I personally found my items myself through the official IGA Lost & Found and received a reference number directly from the airport. I provided ARS with the exact location, the reference number, screenshots, official emails — everything. Despite this, ARS kept sending me the same automated message every single day saying they are “still searching the database,” even though there was nothing left to search. It became obvious that they had not even read my messages. It also appears they do not have any agent or representative at Istanbul Airport who can actually retrieve items. They never acknowledged the airport’s confirmation, never took action, and never provided real support. I ended up spending time, energy, and money doing 100% of the work myself, while ARS continued to pretend they were working on it. This service is misleading and acted in a way that feels scam-like. My advice: go directly through the airport’s official Lost & Found. Do NOT rely on this company.

This is a scam. Left my coat in airside in Charlotte Airport. Airport recover charged $81 for recovery service. They do nothing. Went back to the Airport several days later and Lost and Found did not have it. They advised they never have any contact with Airport Recovery and none of their members show up. They continue to send updates on how hard they are looking even though I know the coat is long gone. Cannot make contact with them by any method. Got my bank to cancel the payment and block card details I used for payment.

This "service" is a scam. I was able to recover my lost item by working with airport police. While I'm disappointed that I fell for this scam, it was funny to recover my lost item (CPAP machine) and continue to receive emails from Airport Recovery Services (18 in total / all AI generated) about their tireless search for it in a seemingly VAST inventory of lost items. Unfortunately, Airport Recovery Services was never able to recover my CPAP machine, despite their thorough search. Meanwhile, I was able to identify and recover my CPAP after exchanging 2-3 emails with the police.

You are a SCAM. Do not send any money. I am out $153 and all I get is bullshit messages. The airport has verified that my lost article has been found and they won't even contact them.

Its a scam and unfortunately I checked trust pilot after I paid. Dont pay and report them. They start sending you emails in the beginning and next your ghosted. After I checked TP and asked for a refund I was told that they would keep some because the so-called agent started working and would refund the larger portion back to me. Never happened they never answered my reminders.