Yury K.
Agent Maja was very patient and kind to…
Agent Maja was very patient and kind to me. I’m hopeful her team can find my lost item.
Airportrecovery is listed under Airlines & Air Travel.
Airportrecovery (airportrecovery.com) has 207 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Yury K.
Agent Maja was very patient and kind to me. I’m hopeful her team can find my lost item.
CHERI T.
Mark was great! He explained next steps and answered all of my questions. I appreciated his willingness to help and support me through this process.
Sandra C. M.
If I could give this company a zero rating, I would. I panicked when I realized I left my CPAP at the airport gate in Minneapolis. The Lost and Found would not open until the next day. I found Airportrecover on the Internet (I should have looked at Trust Pilot first!) They were ABSOLUTELY USELESS and when I calmed down I was able to recover the CPAP from the Minneapolis Airport Lost and Found within hours.
Rafael Athayde M.
paid for premium service and had to keep reaching out to them
Jerry
The fast detailed communication from the initial claim filed to the final recovery report. We had a phone within 10min from the claim and an email early the next day. We appreciated Mark keeping us up to date and Eric delivering the good news.
Khazal P.
It is now clear that this is a scam. I stupidly paid for a search for a lost item, but now saw that the airport CDG in Paris does it for free. Is there anyway that a complaint about this scam can be made?
Andre K.
This is a complete scam. They advertise so they show up on the top of your search engine when you look for "lost and found" at your desired airport, and then they make it seem like it's a legit service. What you get is $60 money spent and some person outside the U.S. who checks the "logs" for you. There's no one who actually has boots on the ground to find your item!
Todd R.
This company is nothing but a scam. I lost my passport at the TSA checkpoint - I told them that in the form. Got a BS email that they were looking for my lot item. I thought, mmmm, I wonder if TSA has it's on lost & found? They do & it is a US Government service. Called the TSA office at the airport I departed and GUESS WHAT - THEY HAD MY PASSPORT CARD.... AMAZING, and sent it to me after I set up a FEDEx Account. I threw away $57 to this Scam airportrecovery. com which just emailed me they are sorry after 20 days they can't find my item... DID THEY EVEN TRY... I doubt it SCAM SCAM SCAM!!!!!!! Save your $$$$